Nexicom Internet Services: A Local Leader in Central Ontario Connectivity
Nexicom is one of Ontario’s most respected independent telecommunications providers, offering robust internet services across Central Ontario. Founded in the 1890s, Nexicom has transformed from a traditional telephone service into a full-service ISP, known for blending modern technology with strong local service. As a company rooted in rural and semi-urban communities, Nexicom understands the importance of reliable internet in areas often underserved by larger national providers.
Coverage Area and Service Availability
Nexicom’s internet services are primarily available in the Kawartha Lakes, Peterborough, Millbrook, Bridgenorth, Lakefield, Norwood, and other communities in Central and Eastern Ontario. Their diverse infrastructure allows them to serve both densely populated towns and isolated rural homes. Fibre service is expanding steadily, while DSL and Fixed Wireless options bridge connectivity gaps in hard-to-reach locations.
Fixed Wireless is especially useful in rural areas where it is difficult or too expensive to deploy fibre or cable. With strategic tower placement and modern wireless tech, Nexicom ensures consistent speeds and low latency even in remote areas. Their network reliability and commitment to infrastructure upgrades make them a solid choice for regions where competition is thin.
Internet Plans, Installation, and Speeds
Nexicom offers a variety of internet plans depending on location and connection type. Fibre-to-the-Home (FTTH) plans offer speeds from 50 Mbps to 1 Gbps, with symmetrical upload and download speeds for high-performance households. DSL options cater to users in less connected zones, providing 6 Mbps to 50 Mbps depending on line quality. Their Fixed Wireless plans typically range from 5 Mbps to 25 Mbps and are engineered for reliability even during peak hours.
Installation is managed by local Nexicom technicians who understand the terrain and infrastructure of the region. Customers can expect professional setup with minimal disruption. Fibre installation may take longer and require trenching or external work, while DSL and wireless setups are quicker. All services include expert guidance and tech support through the installation process.
Modem and Router Options
Nexicom gives customers the flexibility to rent or use their own modem/router. For Fibre and DSL connections, they offer high-performance modem/router combos optimized for their network. Rental equipment ensures full compatibility and includes firmware updates. However, for tech-savvy users, bringing your own device is also supported, provided it meets Nexicom’s technical requirements.
Using Nexicom’s provided hardware ensures compatibility with their support protocols, especially for remote troubleshooting and firmware management. For Fixed Wireless plans, antenna and radio equipment is professionally installed and managed by Nexicom technicians.
Customer Service and Community Engagement
What sets Nexicom apart is its dedication to customer service and its close relationship with the communities it serves. Unlike national carriers with offshore call centers, Nexicom provides support through its Ontario-based teams. Their technical support is available 24/7, and general inquiries are handled promptly during business hours. Many customers appreciate the personalized attention and knowledgeable staff who are familiar with local infrastructure.
Nexicom actively supports local events, charities, and small businesses. Their involvement in community building reflects in customer loyalty and positive word-of-mouth referrals. This localized approach helps foster trust and long-term customer relationships.
Plan Highlights and Add-ons
Nexicom internet plans come with unlimited data, ideal for streaming, remote work, online learning, and gaming. There are no hidden fees or overage charges, which gives users peace of mind. Customers can also bundle internet with digital phone services to save money and simplify billing.
Unlike large telecoms, Nexicom focuses purely on core services, so there are no TV or mobile phone packages. However, this focus results in better execution in the internet and phone service space. Business customers can access dedicated fibre plans, VoIP services, and networking solutions tailored to organizational needs.
Final Thoughts on Nexicom Internet
Nexicom remains a reliable and customer-focused provider for residents and businesses in Central Ontario. Their tailored approach to rural and suburban connectivity, combined with dependable infrastructure and responsive support, makes them a standout choice in their service area. With a mix of Fibre, DSL, and Wireless technologies, Nexicom continues to bridge the digital divide in a region often overlooked by national carriers. For those seeking stability, transparent pricing, and local expertise, Nexicom is a top-tier option worth considering.
