This company’s customer service is terrible, and their billing practices are problematic. They stopped sending me regular bills, leading to missed payments and unnecessary late fees. When I reached out to address the issue, their supervisor was unhelpful, accusing me of lying about not receiving bills and refusing to reverse late charges. This experience, coupled with a high percentage of 1-star reviews, has led me to cancel my account with them. It’s disappointing that a company would treat customers so poorly.