Best Fido Cell Phone Plans

Fido Solutions is a popular Canadian wireless service (4th largest in Canada) with a variety of options to suit everyone’s needs. Fido Mobile is based on the countrywide infrastructure developed by Rogers Wireless offering services to more than 33 million Canadians. As a sub-brand of the Rogers network, Fido offers high-speed LTE services.And, since the company partners with more than 300 companies in over 200 countries, users can avail of their international roaming coverage also for a nominal charge per day. Possibly, the only downside of the Fido Mobile network is that it may offer limited coverage in rural areas. However, this shortfall is more than made up for by the companies it partners with and perhaps, slower 3G services resulting from dated technology.
Fido Summary
Cheapest Fido BYOP Plan
100 mins, Unlimited msgs
Cheapest Prepaid Fido Plan
100 mins, Unlimited msgs
Cheapest Unlimited Fido Plan
Unlimited Talk & msgs
Cheapest Postpaid Fido Plan

Fido Ratings

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Onboarding Experience
Customer Service
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Best Fido Cell Phone plans


1004 Saint-Catherine St W, Montreal, Quebec H3B 5L2, Canada


2.3 out of 5 stars (based on 4 reviews)
Very good0%

What We Like

Fido Mobile provides cost-effective pricing, adaptable contract choices, robust network coverage (on Rogers wireless network coverage to 97% of Canadians), a wide array of device options, favourable customer service encounters, and supplementary advantages like international calling alternatives and device financing.

Pros & Cons

  • Free SIM Card
  • Free setup service Fee when you activate online
  • 30-day return policy
  • Automatic Payments Discount
  • At times, it takes a while to get in touch with customer service
  • Fido does not provide access to a 5G network
  • Limited options for roaming plans

Best Fido Cell Phone Plans in Canada

Choosing the right cell phone plan is essential for staying connected, and Fido offers some of the best options in Canada. As a subsidiary of Rogers Communications, Fido benefits from the extensive network coverage and advanced technology of its parent company while providing affordable and flexible plans tailored to various needs. This article explores the key aspects that make Fido cell phone plans a top choice for Canadians, focusing on coverage areas, service reliability, and customer support while excluding specific plan details.

Extensive Coverage Areas

Fido leverages the robust network infrastructure of Rogers Communications to offer extensive coverage across Canada. This wide-ranging coverage ensures that Fido customers can stay connected whether they are in major urban centers or remote rural areas. The company has made significant investments to enhance its network, providing strong signal strength and reliable connectivity nationwide.Fido's coverage is particularly strong in major metropolitan areas such as Toronto, Vancouver, Montreal, Calgary, and Ottawa. These cities benefit from comprehensive network infrastructure, ensuring fast and reliable service. In addition to urban centers, Fido has extended its coverage to suburban areas and smaller communities, recognizing the importance of connectivity for all Canadians. This commitment to broad coverage is beneficial for those who travel frequently, ensuring they can rely on their cell phone service wherever they go.In more remote regions, Fido continues to expand its network, working to improve coverage in areas that may have previously been underserved. This ongoing expansion reflects Fido's dedication to providing reliable service to customers across the country, regardless of their location.

Service Reliability

Service reliability is a crucial factor when choosing a cell phone provider, and Fido excels in this area. The company’s network is designed to deliver consistent performance, minimizing dropped calls and ensuring fast data speeds. By leveraging Rogers' advanced technology and infrastructure, Fido can offer a high level of service reliability to its customers.One of the key factors contributing to Fido's reliability is its use of LTE and 5G networks. LTE, or Long-Term Evolution, provides fast and stable data connections, allowing users to browse the internet, stream videos, and use data-intensive applications with ease. Fido's LTE network covers a significant portion of Canada, ensuring that most customers can enjoy high-speed data service.Fido has also begun rolling out 5G technology in major cities, offering even faster speeds and lower latency. 5G represents the next generation of mobile connectivity, providing significant improvements over previous technologies. With 5G, Fido customers can experience faster download and upload speeds, smoother streaming, and improved performance for applications that require real-time data transfer.In addition to technological advancements, Fido employs various measures to ensure network reliability during peak usage times and emergencies. The company's network is built with redundancy and resilience, allowing it to maintain service even during unexpected events or natural disasters. This focus on reliability gives customers confidence that their service will be dependable when they need it most.

Customer Support

Exceptional customer support is a hallmark of Fido's service. The company offers multiple channels for customers to seek assistance, including phone support, online chat, and in-person service at Fido retail locations. This multi-faceted approach ensures that customers can get help in the manner that best suits their preferences and needs.Fido's customer support team is known for its professionalism and responsiveness. Representatives are well-trained to handle a wide range of inquiries, from billing questions to technical support. The company also provides a comprehensive online support center, featuring FAQs, troubleshooting guides, and instructional videos. This resource-rich platform allows customers to find answers to common issues quickly and conveniently.In addition to traditional support channels, Fido has embraced social media as a means of engaging with customers. Through platforms like Twitter and Facebook, customers can reach out for assistance and receive timely responses. This modern approach to customer service reflects Fido's commitment to meeting customers where they are and providing accessible support options.Fido also offers various tools and resources to help customers manage their accounts and services. The My Account app, for instance, allows users to monitor their data usage, pay bills, and make changes to their plans directly from their smartphones. This level of convenience empowers customers to take control of their accounts and make informed decisions about their service.

Flexibility and Affordability

Fido is known for offering flexible and affordable plans that cater to a wide range of needs. Whether you are a casual user, a heavy data consumer, or someone looking for the best value, Fido provides options that can be tailored to suit different usage patterns and budgets. This flexibility is a key factor that attracts many customers to Fido.Fido's plans are designed to be straightforward and easy to understand, with no hidden fees or complicated terms. The company offers a variety of options, including bring-your-own-device (BYOD) plans, which allow customers to use their existing phones and save on costs. For those who need a new device, Fido offers competitive financing options, making it easier to get the latest smartphones without a large upfront payment.Additionally, Fido frequently runs promotions and special offers, providing customers with even greater value. These promotions can include discounts on monthly plans, bonuses like extra data, and limited-time deals on new devices. By taking advantage of these offers, customers can get more for their money and enjoy enhanced features and services.

Commitment to Innovation

Fido's commitment to innovation is evident in its continuous efforts to improve its network and services. The company's investment in 5G technology is a prime example of this dedication. 5G promises to revolutionize mobile connectivity, offering unprecedented speeds and capabilities. Fido has been at the forefront of this technological shift, ensuring that its customers benefit from the latest advancements.In addition to 5G, Fido has implemented various technological enhancements to improve service quality. These include network optimization techniques, advanced signal processing, and the use of artificial intelligence to manage network traffic efficiently. These innovations contribute to a superior user experience, characterized by faster speeds, lower latency, and enhanced reliability.Fido also stays ahead of the curve by introducing new features and services that enhance the overall customer experience. For example, the company offers Visual Voicemail, which allows users to see and manage their voicemails directly from their smartphones. Another innovative feature is Wi-Fi Calling, which enables customers to make and receive calls over a Wi-Fi network, providing better call quality in areas with weak cellular signals.

Environmental and Social Responsibility

Beyond its technological achievements, Fido is also committed to corporate social responsibility and community involvement. The company engages in numerous initiatives aimed at supporting local communities and promoting sustainability. These efforts not only benefit the communities Fido serves but also reflect the company's values and commitment to making a positive impact.Fido has implemented various programs to support education, health, and environmental sustainability. The company has partnered with several organizations to promote digital literacy, ensuring that more Canadians have access to the tools and skills needed to thrive in a digital world. Additionally, Fido has taken steps to reduce its environmental footprint by implementing eco-friendly practices and encouraging customers to recycle their old devices.Fido's community-focused initiatives demonstrate the company's commitment to being a responsible corporate citizen. By investing in the well-being of its customers and the broader community, Fido reinforces its reputation as a company that cares about more than just business success.

Fido XTRA and Additional Perks

Fido offers additional perks to enhance the customer experience, including the popular Fido XTRA program. Fido XTRA provides exclusive deals and offers to Fido customers, giving them access to discounts on a variety of products and services. From dining and entertainment to travel and shopping, Fido XTRA offers valuable savings and unique experiences.Another notable perk is the Fido Roam feature, which allows customers to use their plan's talk, text, and data while traveling abroad for a daily fee. This feature makes it easy and affordable for Fido customers to stay connected when traveling to popular destinations, providing convenience and peace of mind.Fido also participates in the FidoCARES program, which offers additional support and resources to customers in need. This program includes initiatives like flexible payment options for those facing financial difficulties and enhanced support for customers with disabilities. These efforts reflect Fido's commitment to inclusivity and providing excellent service to all customers.

More Details:

In conclusion, Fido stands out as one of the best choices for cell phone plans in Canada due to its extensive coverage, reliable service, and exceptional customer support. By leveraging the robust network infrastructure of Rogers Communications, Fido can offer a high level of service quality and reliability. The company's commitment to innovation ensures that customers benefit from the latest advancements in mobile technology, including the rollout of 5G.Fido's flexible and affordable plans cater to a wide range of needs and preferences, making it easy for customers to find a plan that suits their usage patterns and budget. The company's dedication to environmental and social responsibility highlights its role as a positive force in Canadian society, investing in the well-being of its customers and the broader community.Whether you are an individual user, part of a family, or a business customer, Fido offers plans and services that cater to a variety of needs. With a focus on providing reliable and high-quality service, Fido continues to be a top choice forCanadians seeking the best in mobile connectivity.

Fido Cell Phone Plans

Fido allows you to choose from a variety of plans. You can use Fido with your own unlocked mobile or purchase a mobile from Fido with up to 24 monthly payments. You may opt for contract or prepaid service and add text and data options to the basic phone service. Fido supports GSM, UMTS, HSPA, and HSPA+ mobiles. Fido sells a variety of phones, including iPhones, Samsung Galaxy, LG, and Huawei, and additional accessories for cell phones.
  • Fido is a Canadian cell phone provider that revolutionized the wireless network industry by taking a unique approach to customer satisfaction. It offers attractive pricing packages and money-back guarantees.
  • Using three kinds of networks to connect their customers in Canada, Fido utilizes the superior technology of LTE as well as GSM and 4GHSPA.
  • The cell phone provider also offers its coast-to-coast wireless network and roaming services to customers who travel so they can enjoy the luxury of being connected in more than 200 countries worldwide.
  • Fido offers its customers data plans, calling, and texting services through a variety of plans. While Fido Cell Phone Plans vary depending on the number of minutes allotted per plan, customers can enjoy unlimited text messaging as a standard included in the package.

The Upsides of Signing Up with the Fido Mobile Network

Here are some of the advantages of using Fido:

The flexibility of Data Usage with the Fido Pulse Plan

Should you choose the Fido Pulse Plans, you’ll get the added advantage of using the data limit as and when you need it. For instance, you can switch off the data usage for 5 hours each month. Alternatively, you can also get additional data should you wish to stream audio or video media like, for instance, if you want to listen to music or watch a movie. All you need to do is log into the Fido My Account Mobile App, and put in a request for more data in case you’ve used up your allotted limit.


In case you’re a Fido postpaid plan customer, expect to receive new packages and perks every Thursday via the Fido My Account App. These perks include discounted prices and special offers for only Fido customers applicable on shopping for clothes, dining at restaurants, entertainment options, and so much more.If you’re looking for the latest phones and plans available on Fido, you need only to check out the listings on for detailed information. Most of the phones Fido stocks are unlocked so you can switch to any other wireless carriers as long as you’re not under contract. Even if the phones are locked, you can get them unlocked at no extra charge.Rely on Fido Mobile for the best customer experience ever!Fido has established its name in the big league of the Canadian telecom arena with an addition to its product range - Contract Phone Plans. These plans offer you a range of tab options to choose from offering competition to companies like Bell, and Rogers with its subsidy, Telus.

Choose from 4 Tab Options

Depending on the handset you prefer, you can pay varying upfront charges. For instance, you may have to pay $0 in upfront cost for the more economical devices. On the other hand, the more expensive handsets may cost you a minimum of $100 to $200.

Detailed Information

The prices you’ll pay on the plan will depend on the upfront payments you make. For instance, if you pay higher upfront prices, you can avail of cheaper payment plans. On the other hand, if you pay minimum prices, you’ll receive a plan that needs you to make payments over longer periods like 24 months. The major telecom companies may only offer you options like paying the entire cost upfront or a specific plan without any kind of flexibility where you can choose to pay lower monthly payments. In case you’re opting for a Smartphone, you can combine it with the Fido Pulse which includes all the basic features along with added perks such as:
  • Circle Call where you won’t be charged for making calls to numbers in your account
  • Call display
  • Complimentary Voicemail
  • Vice Daily news
  • Free Spotify music
These features are part of what makes Fido's cell phone plans unique. As for the plans, Fido offers you competitive plans with a range of options that meet your needs and budgetary constraints. Like, for instance, plans with high data or local calls at a $5 discount each month.

How to Find The Best Fido Cell Phone Plan for You

Fido has a wide range of cell phone plans, and it may be overwhelming for some. To help you choose them, you should learn how to choose a cell phone plan. These choosing points can help you:
  • How much internet data do you need per month?
  • What's your budget?
  • Do you need a phone with your new Fido plan?
  • Are unlimited calling and texting plans useful to you?

Fido Network Coverage

Fido serves several provinces in Canada including Newfoundland and Labrador, Quebec, Ontario, Alberta, British Columbia, Saskatchewan, and Manitoba. The LTE network is mostly concentrated in Ontario, Quebec, and Alberta. Saskatchewan is mostly relying on both GSM/EDGE and Extended wireless connections.Fido relies on differentiation to compete. Since its inception, the company has offered unique services in the markets served. Its differentiation tactics include providing unlimited minutes in select areas, billing postpaid airtime by the second, and loyalty reward programs, among others.Fido offers ten wireless plans, which include text-only plans. The company offers a large selection of cell phones, tablets, and an LTE hotspot, along with wireless plans. The tablets are all available for zero down on qualifying plans, and Fido offers no-penalty balance settlement at any point during the billing period.Its Novatel LTE hotspot device uses CAT 9 LTE technology and lasts up to 24 hours on a single charge. It’s also available with no down payment, and users can choose a discounted data plan upon purchase.Fido also offers home internet packages in select areas. The packages range from 5 to 150 Mbps, and they’re available with all-included pricing and no contracts.

Five Extra Hours of Data

One of its most popular features, Fido gives you an extra five hours of data per month when you need it the most on select plans. Here’s how it works:Every billing cycle, you get five hours of data that don’t count toward your data limit for that cycle. That means any data used in those five hours is in addition to your plan. Whenever you need it, you can activate an hour of extra data from your Fido My Account app.An hour after activation, you’ll go back to using your plan’s regular data. However, the extra data can’t be used in extended coverage areas or when roaming outside Canada. Moreover, you can only activate one free hour of data in a 24-hour period. Once you activate an hour, you’ll have to wait until the next day to activate another.In the Fido My Account app, you can also check how many hours you have left and how much data you’ve used during your extra hours.

About Fido

Launched initially by Microcell Solutions in 1996, Fido was started with the goal of revolutionizing Canada’s wireless industry. Fido went through several pricing models since its inception and today follows suit with most other carriers with few exceptions.VoiceStream, now T-Mobile, partly funded Fido’s initial development, and Fido was the first Canadian provider to offer services on a GSM network.In November 2004, Fido was acquired by Rogers Communications for an estimated $1.4 billion. Rogers Communications would go on to acquire Sprint Canada shortly after. Fido was repositioned as the mid-range option for all of Canada and, as of 2013, had well over three million customers. Currently, it employs over 2000.Fido’s biggest selling point is its variety of plans offering bring-your-own-phone options. While Fido and Rogers Wireless share many features and price points, Rogers mostly offers plans that require the purchase of one of its devices.However, that flexibility comes at a price. there’s often a delay before the latest models of phones are available at Fido.The primary competitors are Virgin Mobile Canada and Koodo Mobile, both having similar price points and catering to a similar millennial demographic.Following pressures from competitor Koodo Mobile, Fido was rebranded and relaunched in 2008 with more discount options. At that point, Fido added plans identically priced to Koodo’s and with the system access fees waived.In 2013, Fido started offering home phone services, which has become a significant part of its business.Fido, along with many other Canadian carriers, made a substantial shift to their pricing model in 2018. Before then, phones and plans were typically bundled under one price. To increase pricing transparency, Fido started pricing its plans separately from the phones.

Fido’s Network Coverage

Fido serves as the mid-range brand for Rogers. It shares Rogers’s towers and vice versa.The network runs on the GSM, 4G HSPA+, and LTE technologies.Rogers, and by extension, Fido, offers coast-to-coast coverage in Canada. Unfortunately, Fido doesn’t offer LTE coverage in all its markets.Rural areas don’t have LTE coverage but by and large 3G coverage. Overall, 97% of Canadians are covered either through Fido’s own towers or Rogers towers. In addition, Fido offers data roaming in over 200 worldwide locations with 300+ roaming partners.The network supports all modern phones, and Rogers’ network ranks highly on reliability and up-time. While 5G capabilities are currently not available to customers, it is being tested on Rogers networks. With plans to start 5G coverage in late 2020, Fido customers will have access to that technology as well.

Fido currently has LTE coverage:

  • Kentville
  • Halifax
  • London
  • Hamilton
  • Sudbury
  • Kelowna
  • Vancouver
  • John’s
  • Quebec City
  • Windsor
  • Timmins
  • Moncton
  • Calgary
  • Toronto
  • Montreal
  • Ottawa

About Fido

Fido offers Personal Communications Services (PCS) and wireless data services in major centres across Canada. We have been a subsidiary of Rogers Wireless Inc. since November 2004.Fido was originally launched by Microcell Solutions Inc. in 1996 and went on to revolutionize the wireless industry in Canada with a unique approach to pricing, a money-back satisfaction guarantee and more. Today, we continue to move ahead with new voice and data technologies as well as the latest in wireless Internet services to keep you connected to what matters most in your life.Fido is a communications and data company based in Canada. Since November 20014, it has been a subsidiary of Rogers Wireless Inc. Fido’s history dates back to 1996 when it was started by Microcell Solutions Inc. Since that time, the company has made huge strides to become one of the most reliable providers of voice, data, and wireless internet services.Fido relies on three wireless platforms namely 4G HSPA+, LTE, and GSM. Each of its gadgets is able to fall back onto these network technologies. 

Fido Cell Phone Plans

Fido Provides 31 Cell Phone Plans

The average cost per month for Cell Phone Service is $54.40.

Fido offers 12 Monthly Billed Plans and 19 Prepaid Plans

Cheapest Monthly Billed Sim Only Cell Phone Plan is Provided by Fido at $15 per month

Cheapest Prepaid Cell Phone Plan is Provided by Fido at $15 per month


  • What cell phone plans does Fido offer in Canada?

    Fido offers a variety of cell phone plans, including unlimited data plans, family plans, and prepaid options. Check their official website for the most current plans and pricing.

  • How much do Fido cell phone plans cost?

    Fido cell phone plan prices vary based on the features and data included. Monthly costs typically range from $25 to $85. Visit the Fido website or contact customer service for specific pricing.

  • Does Fido offer unlimited data plans?

    Yes, Fido provides unlimited data plans with varying speeds after reaching a certain data threshold. These plans are ideal for users who need a lot of data.

  • Can I get a family plan with Fido?

    Fido offers family plans that allow multiple lines to share data and receive discounted rates. Family plans are customizable to meet your needs.

  • Are there student discounts available on Fido cell phone plans?

    Fido often provides student discounts on their cell phone plans. Students should check the Fido website or visit a Fido store to inquire about current promotions and eligibility.

  • What is the coverage area for Fido in Canada?

    Fido has extensive coverage across Canada, including urban and rural areas. You can view their coverage map on the Fido website to check coverage in your area.

  • How do I switch to Fido from another carrier?

    Switching to Fido is straightforward. You can keep your existing phone number by porting it over. Visit a Fido store or their website for detailed instructions on switching.

  • Does Fido offer international roaming?

    Yes, Fido offers international roaming options. With their Roam Like Home feature, you can use your phone in over 180 destinations for a daily fee.

  • Are there any promotions or deals on Fido cell phone plans?

    Fido frequently runs promotions and deals on their cell phone plans, including discounted rates, bonus data, and bundled services. Check their website regularly for the latest offers.

  • How can I contact Fido customer service for support with my cell phone plan?

    You can reach Fido customer service via their toll-free number, live chat on their website, or by visiting a Fido store. Customer service is available to assist with any inquiries or issues.

  • Can I bring my own device to Fido?

    Yes, Fido allows you to bring your own device (BYOD) and receive a discount on your monthly plan. Ensure your device is compatible with Fido's network.

  • Does Fido offer 5G coverage?

    Fido has rolled out 5G coverage in many urban areas across Canada. Check the Fido website for a detailed 5G coverage map and availability in your area.

  • What prepaid options are available with Fido?

    Fido offers several prepaid plans with different data and talk/text options. These plans are perfect for those who prefer not to commit to a monthly contract.

  • How do I pay my Fido cell phone bill?

    You can pay your Fido cell phone bill online through their website, via the My Account app, by phone, or in person at a Fido store.

  • Can I add extra data to my Fido plan if I need it?

    Yes, Fido allows you to add extra data to your plan if you need more than what is included in your monthly allowance. You can do this through the My Account app or by contacting customer service.

  • What happens if I exceed my data limit on a Fido plan?

    If you exceed your data limit on a Fido plan, you may incur additional charges or experience reduced speeds, depending on your plan. Check your plan details for specific terms.

  • Does Fido offer any special plans for seniors?

    Fido occasionally offers special plans for seniors with features that cater to their needs. Visit the Fido website or contact customer service to inquire about available options.

  • How can I upgrade my Fido cell phone?

    You can upgrade your Fido cell phone by visiting a Fido store, their website, or contacting customer service. They often have deals on the latest devices.

  • Does Fido have a mobile app for managing my account?

    Yes, Fido offers the My Account app, which allows you to manage your account, pay bills, monitor usage, and more.

  • What should I do if I have issues with my Fido cell phone service?

    If you encounter issues with your Fido cell phone service, contact Fido customer service for assistance. They offer troubleshooting support and can help resolve any problems you may experience.

Customer Reviews

May 25, 2024

Price too high


Price too high

April 20, 2024

Price too high


Price too high

March 14, 2024

Worse customer service


On hold for 1 hour 25 then gave up. What is the point of having a CS line if there is no staff.

February 20, 2024

More roaming options


Fido should offer longer international roaming plans for travelers going abroad, like weekly or monthly options, as the current daily plan is too expensive.

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