About Coextro Internet Services
Coextro is a locally owned and operated internet service provider based in Toronto, Ontario. Since its inception, the company has focused on delivering affordable, high-speed internet to homes and businesses throughout the Greater Toronto Area. Coextro’s mission is to provide transparent, flexible, and customer-first services without the complexity or inflated pricing often associated with larger telecom companies.
Coverage Area
Coextro primarily serves customers within the Greater Toronto Area and select surrounding regions in Southern Ontario. Thanks to strategic partnerships with network infrastructure providers, Coextro offers access to both cable and fiber-optic internet, depending on availability. While their coverage is currently limited to Ontario, their service is highly localized and tailored to meet the needs of residents in the region. Customers can check availability directly on the Coextro website using their postal code.
Internet Speeds and Performance
Coextro provides a range of internet speed options suitable for casual browsing, high-definition streaming, online gaming, and remote work. Download speeds range from 25 Mbps for basic users to 1 Gbps for households or businesses with heavy data needs. Their fiber and cable offerings are optimized for low-latency performance, making them ideal for video conferencing, online collaboration, and media-rich applications. Unlike many providers, Coextro maintains a strict no-throttling policy, so customers get the full speed they pay for regardless of peak hours.
Modem and Router Options
Coextro allows customers to either rent a modem/router combo or use their own compatible hardware. This flexibility ensures that tech-savvy users can save on rental fees by supplying their own equipment, while those who prefer a plug-and-play solution can opt for pre-configured rental devices. The rental fee for modems is clearly disclosed upfront, and support is available to assist with both self-installed and professionally installed setups.
Installation Process
Installation typically takes 5 to 7 business days and includes an appointment with a certified technician if necessary. In some areas, self-installation kits are provided for faster setup. Coextro’s installation process is designed to be straightforward, with customer service agents guiding users through each step. The company keeps fees transparent, and customers are informed about any installation costs prior to scheduling the appointment.
Customer Support and Satisfaction
One of Coextro’s standout features is its local customer support. Based in Toronto, their support team understands the needs and infrastructure of the area, resulting in faster and more relevant assistance. Customers can contact the team via phone, email, or through an online portal. Support hours are extensive, and in most cases, tickets are resolved within a few hours. Coextro’s high customer satisfaction ratings reflect their commitment to resolving issues quickly and treating clients with respect.
Why Coextro Is a Top Choice in the GTA
In a market saturated with national telecom providers, Coextro stands out by offering a personal, no-nonsense approach to internet service. There are no long-term contracts, no hidden fees, and no restrictive usage limits. The company’s community-focused approach allows it to be more agile and responsive to customer needs, especially for residents and businesses who want better service without the premium pricing. Whether you are streaming Netflix, running a business from home, or gaming online, Coextro’s offerings provide an excellent balance of speed, reliability, and affordability.
With its strong emphasis on transparency, Coextro has cultivated a loyal customer base that values fair pricing, unlimited data, and dependable internet. For those in the Greater Toronto Area looking for an alternative to the big names, Coextro offers a local solution without compromise.
