Public Mobile Cell Phone Reviews

Before you decide to sign up, take some time to read reviews from real Public Mobile cell phone customers. These reviews are carefully written by users like you to offer helpful insights. We hope you find valuable information and feedback in these reviews to assist you in making an informed decision about Public Mobile cell phone plans.

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Editor Reviews: Network, Features & Customer Feedback

Public Mobile is a low-cost, prepaid wireless carrier in Canada, operating on Telus’ nationwide network. Known for its affordable, no-frills approach, Public Mobile caters to budget-conscious users who prefer self-serve mobile plans.

⭐ Overall Rating: 4.0/5

📶 Network Coverage & Performance

Since Public Mobile runs on Telus’ network, it offers strong nationwide coverage with reliable LTE speeds. However, it does not provide access to 5G at this time.

✅ Excellent coverage across Canada, especially in urban areas.
⚡ Reliable 4G and 5G speeds for browsing, streaming, and calls.

📞 Customer Support & Service Quality

Public Mobile operates on a self-serve model, meaning there is no phone or in-store support. Instead, customers can get help through the Public Mobile Community Forum, online resources, and email support.

✅ 24/7 Community Forum for peer-to-peer support.
✅ Lower costs due to the self-serve approach.
⚠️ No direct phone support – all help is online.

📜 Pros & Cons of Public Mobile

Pros

✔️ Operates on Telus’ strong nationwide network
✔️ 5G plan available
✔️ Unlimited international calls are included with select plans.
✔️ No credit checks or contracts
✔️ Affordable prepaid plans
✔️ Online community support available 24/7

Cons

❌ No live phone or in-store support
❌ Limited add-on features compared to larger carriers

📊 Competitor Comparison

Carrier	Network	Cheapest Plan	Customer Rating
Public Mobile	Telus	$15.00/0.25GB	(4)
Koodo Mobile	Telus	$15.00/0.25GB	(2)
Fido	Rogers	$15.00/0.25GB	(2)
Virgin Plus	Bell	$19.00/0.25GB	(2)

❓ FAQs

Does Public Mobile support 5G?Yes, Public Mobile offers 5G mobile plans.
Can I bring my own phone to Public Mobile?Yes, as long as it is an unlocked device compatible with the Telus network.
How do I contact Public Mobile support?Public Mobile does not offer phone support; users can get assistance through the Community Forum and online help resources.

🔍 Is Public Mobile Worth It?

Public Mobile is ideal for budget-conscious users who are comfortable managing their plans online. If you prioritize low-cost, prepaid options and don’t need live customer support, this carrier is a great choice.

Who Should Choose Public Mobile?

✅ Budget-conscious users
✅ People who prefer prepaid, no-contract plans
❌ Customers who need direct phone or in-store support

Would you recommend Public Mobile? Leave a review!

Reviews from Users

GEORGE

May 14, 2024

Public Mobile (Carrier)

Add Your Referral Code

I SIGNED UP WITH PUBLIC MOBILE USED REFERRAL CODE ------ AND GOT A $10 CREDIT THE FOLLOWING MONTH

Since being with Public Mobile I have experienced no problems with the service. Further the service plan I signed up for is one of the most economical amongst service providers. Also Public provides incentives for remaining with their network. For a limited time, subscribe to a 4G 40GB plan for only $29/month, plus get a free esim card. I used referral —— and got a $10 credit.