TelcanLogo-e1681748851580
Telcan

Telcan Internet Plans and Pricing

Internet and phone providers are notorious for exploitative policies and exorbitant prices. However, in recent years there has been a resurgence of common-sense, affordable internet providers aiming to rectify the way internet service is provided. To this effect, Telcan services customers in Ontario and Quebec with a wide variety of internet and phone plans designed to be affordable and easy to use. They have no contracts or hidden fees, and their packages are aimed at a diverse range of customer needs. Keep reading to find details on what Telcan has to offer, as well as a breakdown of their different plans and price points.
Overview of Telcan Internet Services
Top Telcan Internet Plan
100 Mbps cable
$45.00
Fastest Telcan internet Plan
500 Mbps cable
$80.00 View Offer
Cheapest Telcan internet Plan
10 Mbpsdsl
$38.00 View Offer
Latest Telcan Internet offer
10-500 Mbps
$38.00 - $80.00

Benefits of Choosing Telcan Internet Plans

Telcan provides cable and DSL internet plans across Ontario and Quebec. All Telcan plans come with free modem rental and activation. The cheapest plan is priced at $38.00, offering a download speed of 10 Mbps. For those seeking faster speeds, the premium plan is available for $80.00, delivering a download speed of 500 Mbps. Telcan frequently offers monthly discounts, so be sure to visit our website for the latest deals. If you’re unsure which plan is best for you, Stackup’s widget can guide you to the perfect choice. With just a few easy steps, you'll be online and enjoying top speeds. Diallog provides multiple contact options: phone, online chat, or contact form.

Telcan Internet Plans and Pricing

Plan NameSpeedMonthly UsageMonthly PriceFor 2 years
Telcan - Dsl 10 Internet - ON,QC10/1 (DSL)Unlimited$38.00 $50.00$912
Telcan - Cable 30 Internet - ON30/5 (Cable)Unlimited$40.00 $48.00$960
Telcan - DSL 25 Internet - ON,QC25/10 (DSL)Unlimited$40.00 $52.00$960
Telcan - DSL 15 Internet - ON,QC15/10 (DSL)Unlimited$40.00 $51.00$960
Telcan - Cable Q30 Internet - QC30/5 (Cable)Unlimited$41.00 $50.00$984
Telcan - Cable 100 Internet - ON100/30 (Cable)Unlimited$45.00 $68.00$1,080
Telcan - DSL 50 Internet - ON,QC50/10 (DSL)Unlimited$45.00 $56.00$1,080
Telcan - Cable Q60 Internet - QC60/10 (Cable)Unlimited$45.00 $63.00$1,080
Telcan - Cable 75 Internet - ON75/30 (Cable)Unlimited$46.00 $58.00$1,104
Telcan - Cable Q120 Internet - QC120/30 (Cable)Unlimited$60.00 $75.00$1,440
Telcan - Cable Q400 Internet - QC400/30 (Cable)Unlimited$75.00 $85.00$1,800
Telcan - Cable 300 Internet - ON300/30 (Cable)Unlimited$75.00 $85.00$1,800
Telcan - Cable 500 Internet - ON500/30 (Cable)Unlimited$80.00 $95.00$1,920

What We Like

With a keen eye for market trends and a commitment to growth, Telcan underwent internal restructuring to capitalize on recent mandates from the Canadian Radio-television and Telecommunications Commission (CRTC). They strategically acquired an ISP license and, as a result, successfully launched their own Internet and home phone service in the provinces of Ontario and Quebec.

What sets Telcan apart is their ability to combine their extensive experience in the telecom industry with a robust and proven infrastructure. This powerful combination enables them to deliver high-quality internet services that meet the evolving needs of their customers.

Pros & Cons

  1. Affordable Prices
  2. No Contracts
  3. High-Speed Internet
  4. Good Customer Service
  1. Limited Availability
  2. No Bundling Services

Telcan Internet and VoIP Services – Affordable Communication for Canadian Homes and Businesses

Telcan has been delivering budget-friendly communication solutions to Canadians since 1998. As a privately owned Canadian company, Telcan has built its reputation on trust, transparency, and a commitment to reliable telecommunications services. With a range of offerings spanning high-quality VoIP, residential internet, and long-distance calling, Telcan caters to customers looking for an alternative to the high costs and long-term contracts associated with major providers. Whether you are a family looking for affordable home phone service or a small business with international calling needs, Telcan offers flexible and dependable plans suited to your requirements.

Coverage Area and Network Reach

Telcan services are available primarily in urban centers across Ontario, Quebec, Alberta, and British Columbia. While their internet and home phone offerings are most prominent in larger cities such as Toronto, Montreal, Calgary, and Vancouver, customers in surrounding suburban areas can also access their VoIP and calling services. Although not as widespread as national carriers like Bell or Rogers, Telcan leverages existing DSL and cable networks to deliver internet service, ensuring reliable connectivity in the areas it covers.

For users in remote or rural regions, service availability may vary, and customers are encouraged to verify their address on the Telcan website. That said, Telcan’s VoIP and long-distance calling options are available virtually nationwide, as these services do not rely on physical infrastructure in the same way internet does.

Installation Process and Setup

Telcan makes installation simple and user-friendly. Most internet plans are available with self-installation kits that can be shipped directly to the customer’s home. The kits include a modem, cables, and easy-to-follow instructions. Technical support is also available by phone or email in case customers need assistance during setup. In select regions, Telcan may offer professional installation through its local partners for an additional fee.

For home phone or VoIP services, the setup process typically involves plugging a VoIP adapter into your router or modem and connecting your existing telephone handset. There is no need for in-person installation, and service can usually be activated the same day the equipment is received.

Modem and Router Rental Options

Customers can choose to rent a modem/router directly from Telcan or use their own compatible device. Rental fees are generally around $5 to $10 per month, depending on the equipment type. Using your own hardware may save you money in the long term and provide more customization over your network. However, Telcan ensures that their rental equipment is compatible with their services and provides ongoing technical support for rented devices.

Telcan supports most major DSL and cable modem models. For users bringing their own device, it is recommended to confirm compatibility in advance by contacting Telcan support or referencing their list of approved equipment.

Internet Speed and Plan Details

Telcan offers internet speeds ranging from 15 Mbps to 75 Mbps, primarily catering to light to moderate internet users. These plans are ideal for browsing, streaming, online classes, and work-from-home needs. While Telcan does not currently offer gigabit speeds, their plans are sufficient for most households and small businesses that do not require high-throughput connections.

Some common Telcan internet plans include:

  • 15 Mbps Download / 1 Mbps Upload – Ideal for basic use and single-user households
  • 30 Mbps Download / 5 Mbps Upload – Suitable for small families and streaming
  • 75 Mbps Download / 10 Mbps Upload – Best for multi-user homes and light gaming

All Telcan internet plans are unlimited, meaning there are no data caps or overage charges, a major plus for budget-minded users who want predictable billing. Plans come with no contracts and are billed monthly, with occasional discounts for long-term prepayment.

VoIP and Long-Distance Calling Plans

One of Telcan’s strongest offerings is its VoIP service, which provides crystal-clear call quality and nationwide coverage at a fraction of traditional landline costs. Customers can choose from several VoIP packages, some of which include features like voicemail, call forwarding, caller ID, and call waiting at no extra charge. The VoIP home phone service works with your existing high-speed internet connection, eliminating the need for a separate phone line.

Telcan also specializes in long-distance and international calling. Their global calling packages include competitive per-minute rates to destinations in North America, Europe, Asia, and Latin America. Prepaid international calling cards are also available for those who prefer not to commit to monthly plans.

Common features included in VoIP plans:

  • Unlimited local calling across Canada
  • Competitive rates for international calls
  • Caller ID, voicemail, 3-way calling
  • Number portability for existing landline users

Customer Support and Reliability

Telcan is known for providing responsive customer service through multiple channels, including phone, email, and social media. The company prides itself on keeping support in Canada, which can be a reassuring factor for customers seeking assistance in English or French. Support staff are knowledgeable, courteous, and willing to go the extra mile to help resolve service or billing issues.

Unlike larger telecom providers, Telcan’s support does not require navigating complex menus or waiting on hold for long periods. This personal-touch approach appeals to users who value prompt and effective customer service.

Why Telcan Remains a Top Choice for Value-Seeking Canadians

In a telecommunications landscape dominated by large corporations,

Cities Covered By Telcan

Telcan offers internet plans that cover Ontario, Quebec, whether you reside in a bustling city or a remote rural area, making Telcan internet accessible to a wide range of locations.

Telcan Speed Test

Want to check your internet speed and find the perfect plan? Click the "Go" button below to start Telcan internet speed test!
Telcan Speed Test

Telcan Internet Reviews, Share Your Experience

Love your Telcan Internet? Tell us about it! Leave a review and help others choose the best plan.
Joe B
November 27, 2024

Excellent Customer Service

-

Answer their phones right away and when they say they will do something they do it.

Timothy
July 4, 2024

Telcan review

-

Telcan Inc, Internet service provider

September 2, 2021, I moved to my new home and had my internet and home phone connected within one week, so far all is well. While other providers are struggling with heavy overhead due to abuse, waste, inefficient operation, and dwindling subscription due to unaffordable prices for low income consumers, if Telcan will remain competitive by cutting cost, eliminating waste by monitoring the progress in its operation with Statistical Process Control (SPC) and pass the savings to its customers, its profit will continue to rise without being a future communication giant and without the dilemma of other big providers which lose customers due to unaffordable prices and face business contraction. Nature is cyclical: Expansion followed by Contraction, when a company grows so big, left hand does not know what right hand is doing, there is communication problem between departments and there is abuse and waste resulting in increasing operating cost, some departments may be working against each other for self-interest. As the company increases fees to cover rising operating cost, it risks losing customers who switch to other lower price providers. Consumers are price sensitive as they struggle to make ends meet by cutting their expenses amid rising inflation and cost of living. The ramification for the struggling big providers will be layoff, freeze in pay hike or even pay cut. The worst outcome could be takeover by other providers and in cases of drowning in debts, face bankruptcy. An ingenious operating system, effective and responsible customer communication, experienced and well trained technical support staffs (excel in knowledge, clear verbal English/French and politeness) are essential for pleasing its customers and vital for the company’s success.

Most start up internet providers started to increase fee once their business picked up, then started to lose coustomers struggling to make ends meet amid hardship in life. Over the years, I have seen many start up companies born and died within as short as 2 years. But Telcan has kept its operating cost low and its fees constant while providing intelligent and conscientious service.

February 5, 2024 I chated with Telcan agent to report change of address, the process was very simple and smooth. I moved to a new home, my internet and home phone cable was installed on February 8 and access to internet and phone is operational, thanks TelCan for the great job !!!

July 2, 2024 I chated with Telcan agent to report change of address again, the process was done in 10 minute. I moved back to the former address 2 days ago but into a different room, the Telcan technician came this morning at 8 am and made the internet/home pnone connection in less than 15 miniutes and it is operational, thanks Telcan for the great job again, highly recommended.

Dave
May 12, 2024

Run from this company!! Run very fast!!!!!

-

Don’t do it! This company is a wolf in sheep’s clothing. They offer cheap rates and provide cheaper service! They throttle your internet and when you catch them, they play dumb. When you cancel your account, they ignore you and continue to charge you and send you threatening messages EVERY DAY saying they will report you to the credit bureau! I have been going back and forth with them every day for weeks now! Every time they say “sorry for the confusion” and then proceed to tell me they are going to disconnect me and report me to the credit bureau!! There is no confusion! I already told them I’m not using their service!!! I paid them every month and then said my last payment was my last payment! They igonore you – sort of – but then come back with the same never ending circular conversation. It’s like when George Costanza wouldn’t answer his girlfriend’s calls so she couldn’t break up with him. Save yourself the aggravation and run from this company!!

John
January 30, 2024

Disappointing

-

As a person who values honesty and integrity in business, my experience with Telcan has been nothing short of disappointing. Despite initially agreeing upon a specific pricing plan, with a 2-year commitment by Telcan for no price increase, Telcan failed to uphold its commitment, leaving me frustrated and disillusioned.

From the outset, I was drawn to Telcan by promises of reliable service and transparent pricing. However, my satisfaction was short-lived when I received an email part way through the agreed-upon terms. In summary, Telcan decided to forgo the original agreed to price, imposing a price increase. (See their email below) Despite multiple attempts to seek clarification and resolution, I was met with evasion and indifference from Telcan. (see their response to me below)

The lack of accountability displayed by Telcan is deeply concerning. As customers, we should be able to expect a company to honour its commitments. We should be able to trust that advertised promotions and prices will be honoured. However, the blatant switch and bait tactics of Telcan, and the disregard for their own terms of service leaves me questioning the company’s integrity and reliability.

Also, I recently discovered that Telcan solicits reviews in return for compensation. Such practices should be banned. Anyone looking at Telcan reviews should filter results based on “negative” as it provides a clearer picture regarding this company.

The frustration and inconvenience caused by this pricing discrepancy cannot be overstated. As a consumer, I rely on accurate and transparent billing to manage my expenses. The failure of Telcan to stick to our agreed-upon pricing plan has not only eroded my trust in the company, but also created unnecessary strain as I switch providers.

My experience with Telcan has been profoundly disappointing. I would caution others about committing to service with them. I cannot in good conscience recommend their services.

Below is the communication from Telcan to verify my experience.

“Dear xxxxxxx,

Telcan Account # xxxxx

Telcan is committed to providing high-quality internet services to our clients. To keep up with rising business costs and to continue providing you with the best possible services, your internet plan price will be increasing on Feb 23, 2024.

On the date of your first bill after Feb 23, 2024, the monthly service fee for your Internet package will increase from $xx to $xx (plus taxes). To help accommodate this change, we will end the term price increase”

and their followup to my complaint:

“After careful consideration, our management made the decision to conclude the promotional offer earlier than anticipated. We understand this may not align with your expectations, and we apologize for any frustration it has caused.”

Common FAQ

    Telcan Internet Reviews

    3.0
    3.0 out of 5 stars (based on 4 reviews)
    Excellent50%
    Very good0%
    Average0%
    Poor0%
    Terrible50%

    On This Page

    Stackup.ca
    Logo

    Leave Your Review

    Would you mind taking just 1 minute to share your thoughts about your ISP/Mobile Carrier? Your insights can greatly assist others in making informed choices.