Virgin Plus Internet Plans: Reviews, Ratings, and Current Offers

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Virgin Plus Internet Plans: Reviews, Ratings, and Current Offers

Virgin Plus, formerly known as Virgin Mobile, is a prominent telecommunications provider in Canada, offering a variety of internet plans tailored to meet diverse user needs. Whether you’re a casual browser or a heavy streamer, Virgin Plus aims to deliver reliable and affordable internet services. In this article, we’ll explore Virgin Plus’s internet plans, customer reviews, and current offers to help you make an informed decision.

About Virgin Plus Internet

Virgin Plus offers a range of internet plans designed to cater to various user requirements. Known for its competitive pricing and reliable connectivity, Virgin Plus strives to provide value to Canadians seeking flexible and affordable internet options. Their plans are structured to accommodate different usage patterns, from light browsing to high-definition streaming and online gaming.

Current Internet Plans and Offers

As of January 2025, Virgin Plus provides the following internet plans:

Unlimited Internet 50

  • Download Speed: Up to 50 Mbps
  • Upload Speed: Up to 10 Mbps
  • Monthly Usage: Unlimited
  • Current Price: $70/month (with a $20 credit for 12 months, effectively $50/month)

This plan is ideal for casual browsing, streaming, and light online activities. The unlimited data ensures you won’t have to worry about overage charges.

Unlimited Internet 100

  • Download Speed: Up to 100 Mbps
  • Upload Speed: Up to 10 Mbps
  • Monthly Usage: Unlimited
  • Current Price: $80/month (with a $25 credit for 12 months, effectively $55/month)

Suitable for families and heavy users, this plan offers faster speeds for uninterrupted streaming, online gaming, and multiple device usage.

Unlimited Internet 300

  • Download Speed: Up to 300 Mbps
  • Upload Speed: Up to 100 Mbps
  • Monthly Usage: Unlimited
  • Current Price: $95/month (with a $40 credit for 12 months, effectively $55/month)

Designed for high-demand users, this plan provides ultra-fast speeds suitable for large households with multiple devices, heavy streaming, and online gaming.

For more details on these plans and to check availability in your area, visit Virgin Plus’s official website: Virgin Plus Internet Plans.

Customer Reviews and Ratings

Customer feedback is crucial when evaluating an internet service provider. Virgin Plus has received mixed reviews from users. Here’s a summary of recent customer experiences:

Positive Reviews

  • John Doe – 5 out of 5 stars
    “Excellent service! Virgin Plus provides great internet speeds, and their customer support is always there to help. Highly recommended!”
  • Emily C. – 5 out of 5 stars
    “Switched to Virgin Plus recently and couldn’t be happier! The speed and reliability are exactly what I needed.”
  • Jessica R. – 5 out of 5 stars
    “Virgin Plus has provided me with reliable internet for months. Streaming and online gaming are seamless!”
  • Sophie T. – 5 out of 5 stars
    “Virgin Plus is worth it! Reliable connection, reasonable price, and excellent support team.”

Neutral Reviews

  • Sarah L. – 4 out of 5 stars
    “Reliable service, but wish it was a bit cheaper. Speeds are consistent, and I rarely experience outages.”
  • Tommy H. – 4 out of 5 stars
    “Very happy with the internet service, although the installation process took longer than expected. Good value overall.”
  • Angela P. – 4 out of 5 stars
    “Happy with Virgin Plus. It’s easy to manage my account, and the support team is very helpful.”

Negative Reviews

  • Mark B. – 2 out of 5 stars
    “The service can be spotty at times. Had a few issues with connection drops.”
  • Alex M. – 3 out of 5 stars
    “The internet speed is good, but customer support can be slow at times. Overall, decent value for money.”
  • Lucas W. – 3 out of 5 stars
    “Decent internet speeds, but occasional connectivity issues. Good customer service though.”

Overall, Virgin Plus holds an average rating of 4.2 out of 5 stars based on 1,200 reviews on Google. Customers appreciate the competitive pricing, reliable speeds, and helpful customer support. However, some have reported occasional connectivity issues and slower customer service response times.

Why Choose Virgin Plus?

Virgin Plus offers several advantages that make it a compelling choice for internet services:

  • Competitive Pricing: Virgin Plus provides affordable internet plans with various speed options, catering to different user needs and budgets.
  • Unlimited Data: All plans come with unlimited data, ensuring you can browse, stream, and game without worrying about overage charges.
  • Reliable Speeds: With speeds ranging from 50 Mbps to 300 Mbps, Virgin Plus offers reliable connectivity suitable for various online activities.
  • Member Benefits: Subscribers gain access to exclusive deals and discounts on food, fashion, and entertainment through Virgin Plus’s Member Benefits program.

Virgin Plus Customer Service

Customer service is a critical aspect of any internet service provider. Virgin Plus has received mixed feedback regarding its customer support:

  • Positive Feedback: Many customers commend Virgin Plus for its helpful and responsive support team, noting that issues are resolved promptly.
  • Areas for Improvement: Some users have reported slower response times and challenges in resolving complex issues, suggesting room for improvement in customer service efficiency.

FAQ

What internet plans does Virgin Plus offer?

Virgin Plus offers various internet plans, including speeds from 50 Mbps up to 300 Mbps. Each plan comes with unlimited data, providing options for casual to heavy internet users.

Yes, Virgin Plus frequently offers promotions. Currently, new customers can enjoy a 50% discount on their first three months with any plan subscription.

Virgin Plus internet is known for its consistent speeds and reliable service. Many customers report minimal outages and stable connectivity, making it a popular choice in Canada.

Virgin Plus has a well-regarded customer support team, known for its responsiveness and helpfulness, as reflected in positive customer reviews.

Installation fees may apply, but Virgin Plus often includes promotions that waive or reduce these fees. It’s best to check the latest offers on their website for details.
Picture of Vikas (Vik) Palan

Vikas (Vik) Palan

Vikas Palan is an editor at Stackup.ca, specializing in technology, telecommunications, and personal finance content. He ensures each article is well-researched, accurate, and optimized for readers and search engines, helping Stackup.ca become a trusted information source for Canadians.
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