About Rogers Communications
Rogers Communications was founded in 1960 and is headquartered in Toronto, Ontario. The company is a major player in the Canadian telecom industry, competing with Bell Canada and Telus. Over the years, Rogers has expanded its services, developed advanced infrastructure, and acquired companies to strengthen its market position.
Key Highlights
- One of Canada’s largest wireless carriers.
- Operates an extensive 5G network.
- Offers internet, TV, and home phone services.
- Owns several media properties, including TV networks and radio stations.
- Provides business and enterprise solutions.
Rogers Communications Services
Rogers provides a diverse range of telecom and media services tailored for both individuals and businesses. Here’s a breakdown of the key services Rogers offers:
Mobile Services
- Postpaid Plans: Unlimited data and 5G coverage options.
- Prepaid Plans: Affordable options for customers with lower usage needs.
- Family and Share Plans: Discounts for multiple lines.
- Device Financing: Purchase smartphones with monthly installment plans.
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- Contract: No Contract
- Plan Type: Postpaid
- Messages: Unlimited Messages
Unlimited
Minutes
No Data
Data
- Contract: No Contract
- Plan Type: Postpaid
- Messages: Unlimited Messages
Unlimited
Minutes
No Data
Data
- Contract: No Contract
- Plan Type: Postpaid
- Messages: Unlimited Messages
Unlimited
Minutes
No Data
Data
Home Internet Services
Rogers provides high-speed internet services, including:
- Fibre-powered and Cable Internet: Speeds up to 1.5 Gbps.
- Wi-Fi 6 Technology: Faster speeds and better coverage.
- Bundles: Combine internet with TV and phone services for savings.
- Coverage:NB, NL, ON, AB (shaw), BC (shaw), MB (shaw), Sk (shaw), QC (Comwave), PE (5G), NS (5G).
In Nova Scotia, you can get internet, TV, or a bundle from local cable companies powered by Rogers, including Seaside Communications, Mainland Telecom, and CrossCountry.
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TV Services
Rogers Ignite TV offers customizable packages:
- Streaming Services Integration: Netflix, Disney+, and more.
- Cloud PVR: Record and watch shows from anywhere.
- Voice Remote: Hands-free navigation.
Home Phone Services
Rogers provides digital home phone services with features such as:
- Unlimited nationwide calling.
- Call forwarding, voicemail, and caller ID.
- International calling plans.
Business and Enterprise Solutions
Rogers caters to businesses with:
- Business Wireless Plans.
- Internet and Cloud Solutions.
- Cybersecurity Services.
- IoT and Data Management Solutions.
Rogers Customer Service: How to Connect
If you need assistance with your Rogers services, there are multiple ways to contact customer support.1. Phone Support
Rogers provides dedicated phone support lines:- General Customer Support: 1-888-764-3771
- Wireless & Mobile Support: 1-855-381-7835
- Internet & TV Support: 1-888-764-3771
- Business Support: 1-866-727-2141
2. Live Chat
Customers can use Rogers’ live chat feature for instant support:- Visit Rogers Live Chat and connect with a representative.
3. Social Media Support
Rogers offers customer support via social media:- Twitter (X): @RogersHelps
- Facebook: Rogers
4. Rogers Community Forums
Users can ask questions, find troubleshooting guides, and get advice from other Rogers customers:- Visit Rogers Community Forums
5. Rogers Store Locations
Customers can visit Rogers retail stores for in-person support:- Use the Rogers Store Locator to find a nearby store.
You can check your Rogers account balance by logging into your MyRogers account online or through the Rogers app.
To reset your modem, unplug it from the power source, wait 30 seconds, and plug it back in. If issues persist, contact Rogers support.
Yes, you can change your plan through your MyRogers account or by contacting customer service.
You can report an outage through the Rogers app, website, or by calling customer support.
Review your bill in MyRogers, compare charges, and if there are discrepancies, contact Rogers customer service for resolution.