Rogers Internet: Plans, Pricing, Speed, and Service

Rogers is one of Canada’s largest telecommunications providers, offering a range of internet services, including cable and fiber-optic connections. Known for its high-speed internet and extensive coverage, Rogers provides options for residential and business customers. But how does it stack up against competitors like Bell? And is it worth the price? Let’s dive into the details.

How Much Is Rogers Internet?

The cost of Rogers Internet varies depending on the plan, location, and promotional offers. Typically, plans range from $70 to $120 per month for home internet. Here’s an overview:

Plan NameSpeedMonthly Price
Rogers Xfinity Starter 100 - NB,NL100/30 (Fibre)$70.00 $90.00
Rogers Xfinity Starter 100 - ON100/30 (Fibre)$70.00 $90.00
Rogers Xfinity Essentials 250 - NB, NL250/30 (Fibre)$80.00 $100.00
Rogers Xfinity Popular 500 - NB,NL500/30 (Fibre)$90.00 $110.00
Rogers Xfinity Essentials 250 - ON250/30 (Fibre)$90.00 $100.00
Rogers Xfinity Ultimate 1 Gigabit - NB, NL1000/50 (Fibre)$100.00 $120.00
Rogers Xfinity Popular 500 - ON500/30 (Fibre)$100.00 $110.00
Rogers Xfinity Ultimate 1 Gigabit - ON1000/50 (Fibre)$110.00 $120.00
Rogers Xfinity Pro 2.5 Gigabit - NB, NL2500/200 (Fibre)$110.00 $145.00
Rogers Xfinity Pro 2 Gigabit - ON2000/200 (Fibre)$120.00 $140.00
Prices are subject to change based on promotions and location.

Is Rogers Internet Good?

Rogers is considered one of the best internet service providers (ISPs) in Canada, offering fast speeds, reliable service, and widespread coverage. However, like any ISP, customer experiences vary. Here are the pros and cons of Rogers Internet:

Pros:

  • High Speeds: Rogers offers some of the fastest internet plans in Canada.
  • Wide Availability: Strong presence in urban and suburban areas.
  • Bundles with TV & Mobile: Discounted rates if bundled with Rogers TV or Wireless.
  • 24/7 Customer Support: Available through phone, chat, and social media.

Cons:

  • Expensive Compared to Some Competitors: Rogers pricing is on the higher end.
  • Data Caps on Some Plans: While many plans offer unlimited data, some cheaper options have data limits.
  • Customer Service Complaints: Some customers report billing or technical support issues.

Is Bell Internet Better Than Rogers?

The Bell vs. Rogers debate depends on your location and needs. Here’s a quick comparison:

FeatureRogersBell
TechnologyCable & FiberFiber & DSL
SpeedUp to 2.5 Gbps (limited areas)Up to 8 Gbps (fiber areas)
AvailabilityOntario & Eastern CanadaNationwide
PriceSlightly lower on some plansMore expensive but better fiber coverage
ReliabilityStrongBest for fiber users

If fiber internet is available, Bell generally offers better reliability and speeds. However, Rogers provides strong competition with lower pricing in some cases.

Does Rogers Have Fiber Internet?

Yes, Rogers has begun rolling out fiber-optic internet, known as Ignite Fiber. However, most customers still receive cable internet, which uses fiber to the neighborhood but coaxial cable to the home.

For true fiber-to-the-home (FTTH) service, Bell currently has a wider coverage area.

How to Check Rogers Internet Speed

If you want to check your internet speed, follow these steps:

  1. Use StackUp Speed Test: Go to StackUp Speed Test and run a test.
  2. Use Rogers Speed Test: Go to Rogers Speed Test and run a test.
  3. Try a Third-Party Test: Websites like Speedtest.net or Fast.com can measure your internet speed.
  4. Compare Results: Ensure you’re getting the speeds you’re paying for.

How Fast Is Rogers Internet?

Rogers offers a range of speeds from 100 Mbps to 2.5 Gbps, depending on the plan and location. Here’s a speed breakdown:
Plan NameSpeed
Rogers Xfinity Starter 100 - NB,NL100/30 (Fibre)
Rogers Xfinity Starter 100 - ON100/30 (Fibre)
Rogers Xfinity Essentials 250 - NB, NL250/30 (Fibre)
Rogers Xfinity Popular 500 - NB,NL500/30 (Fibre)
Rogers Xfinity Essentials 250 - ON250/30 (Fibre)
Rogers Xfinity Ultimate 1 Gigabit - NB, NL1000/50 (Fibre)
Rogers Xfinity Popular 500 - ON500/30 (Fibre)
Rogers Xfinity Ultimate 1 Gigabit - ON1000/50 (Fibre)
Rogers Xfinity Pro 2.5 Gigabit - NB, NL2500/200 (Fibre)
Rogers Xfinity Pro 2 Gigabit - ON2000/200 (Fibre)
For gaming and streaming, speeds above 500 Mbps are ideal.

Is Rogers Internet Down? How to Check Outages

Internet outages can be frustrating, especially if you rely on Rogers for work or entertainment. If you suspect Rogers Internet is down, follow these steps to check:
  • Check the Rogers Service Status Page: Visit the Rogers Outage Page to see if there are reported outages in your area.
  • Use Downdetector: Websites like Downdetector provide real-time reports on outages.
  • Restart Your Modem and Router: Sometimes, connectivity issues stem from local equipment problems rather than an actual outage.
  • Contact Rogers Support: If issues persist, reach out to Rogers customer support via phone, live chat, or Twitter (@RogersHelps).

How to Cancel Rogers Internet

If you’re looking to cancel your Rogers Internet service, follow these steps:

  1. Call Rogers Customer Service: Dial 1-888-ROGERS1 (1-888-764-3771) and request cancellation.
  2. Provide Account Details: Have your account number and personal details ready.
  3. Review Any Termination Fees: If you’re under a contract, there might be early termination fees.
  4. Return Equipment: You’ll need to return Rogers’ modem and other equipment to avoid additional charges.
  5. Get a Confirmation: Request an email confirmation to ensure your cancellation is processed.
Rogers Internet is a solid choice for Canadians looking for fast, reliable service with a range of speed options. While it may not be the cheapest provider, it offers good value, especially if bundled with other Rogers services. Whether it’s the right choice for you depends on your specific needs and budget. If you’re looking for fiber-to-the-home, Bell might be a better option, but Rogers still competes well with its Ignite plans. Always check for promotions and discounts before signing up!
Is Rogers Internet available nationwide?
No, Rogers is mainly available in Ontario, New Brunswick, and Newfoundland.
Does Rogers charge an installation fee?
Self-installation is usually free, but a technician visit may cost $50-$150.
Can I get Rogers Internet without a contract?
Yes, Rogers offers month-to-month plans without long-term contracts.
What is the best Rogers plan for gaming?
Xfinity Gigabit or Xfinity Fiber 2 Gbps are best for gaming.
Does Rogers offer unlimited data?
Yes, most plans include unlimited data.
Picture of Vikas (Vik) Palan

Vikas (Vik) Palan

Vikas Palan is an editor at Stackup.ca, specializing in technology, telecommunications, and personal finance content. He ensures each article is well-researched, accurate, and optimized for readers and search engines, helping Stackup.ca become a trusted information source for Canadians.

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