Reviews

Before you decide to sign up, take some time to read reviews from real customers. These reviews are carefully written by users like you to offer helpful insights. We hope you find valuable information and feedback in these reviews to assist you in making an informed decision about plans.
2.7
2.7 out of 5 stars (based on 70 reviews)
Excellent19%
Very good13%
Average20%
Poor18%
Terrible30%
Tomas
April 28, 2025

Not good

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The cell service itself is alright but if you run into any snags the customer service is among the worst. It is an exercise in frustration and it is excruciatingly difficult to get a hold of a representative.

moe
April 28, 2025

can not understand agent

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can not understand agent

Daniel
April 24, 2025

"self help" website is impossible

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trying to find someone to help with the “self help” website is impossible. I am a new customer and I am thinking about not keeping my account. I moved to bell after being told it was more user friendly. It is not. Having to talk to someone is one thing. Making it impossible to know who or where to do so is Intolerable.

KingJesus
March 26, 2025

Best as far as options with rollover data

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of all the carriers I’ve been with Koodo has been the best as far as options with rollover data and a decent amount of data. Would like to see Visual Voicemail included with plans like Fizz but nothing bad to say other then Bells network isn’t as good as Telus in eastern canada. Would like the Telus buying Bell talks to resume as Rogers was able to buy Shaw.

ddd
March 15, 2025

Horrible

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The greed is horrible with the company…

Customer Reviews

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