Uniserve Communications Internet: A Reliable Choice for Western Canada
Uniserve Communications has been serving Canadian households and businesses since 1988, building a reputation based on local support, customizable plans, and competitive pricing. With its headquarters in Vancouver, British Columbia, Uniserve focuses primarily on Western Canada, delivering high-speed internet options tailored to meet the diverse digital needs of its users. Whether you are streaming content, managing a remote business, or gaming online, Uniserve offers dependable service at an affordable price point.
Coverage Area and Availability
Uniserve’s services are mainly concentrated in British Columbia and parts of Alberta. The company partners with underlying infrastructure providers to offer DSL, cable, and fibre connections depending on the region. Cities like Vancouver, Surrey, Burnaby, Victoria, and Kelowna benefit from Uniserve’s strongest network presence. As infrastructure improves, Uniserve continues to expand its footprint, albeit slowly compared to national ISPs.
Users can check availability by inputting their postal code on the Uniserve website. The company’s local focus means faster support response times and personalized service for residents of BC and Alberta.
Installation Process and Setup Options
Uniserve provides both professional and self-installation options based on the service type and address. DSL and cable installations typically include a self-install kit, which arrives with easy-to-follow instructions. Fibre installations, where available, may require a technician. Installation costs vary but promotional offers often waive these fees. Customers should confirm at the time of ordering.
Setup is designed to be user-friendly, with phone and email support available for any technical assistance needed during activation. Uniserve also provides online guides and FAQs to help walk users through the process.
Modem and Router Rental
Customers have the option to rent a modem/router directly from Uniserve or use their own compatible device. Renting equipment usually incurs a small monthly fee, while purchasing outright may be more cost-effective for long-term users. The company supports most industry-standard modem/router models and provides a list of approved devices on its support page.
For users who want a plug-and-play solution, Uniserve’s modem/router rental ensures compatibility and ease of use, especially for less tech-savvy households.
Internet Speeds and Plan Options
Uniserve offers a variety of plans ranging from basic DSL for light users to faster cable and fibre plans for heavy streamers, gamers, and home office setups. DSL plans often start at speeds of 15 Mbps, suitable for web browsing, email, and casual streaming. Cable plans typically reach up to 150 Mbps in select areas, while fibre-optic connections can deliver up to 300 Mbps or more where available.
All plans emphasize unlimited data usage, giving peace of mind to households that rely on streaming platforms, remote work, or smart home devices. Speed and pricing vary depending on location and infrastructure access, and Uniserve provides transparent breakdowns of plan options by postal code.
Business Internet Solutions
Uniserve also supports small and medium businesses with customized internet and IT packages. These include managed Wi-Fi, dedicated internet, cloud services, and VoIP phone systems. Business plans are scalable and include technical consultation and local support. This makes Uniserve a strong contender for startups and growing businesses in British Columbia looking for reliable and affordable connectivity solutions.
Why Customers Choose Uniserve
Uniserve’s appeal lies in its commitment to local service, fair pricing, and contract-free plans. Customers in British Columbia, in particular, benefit from responsive customer care and a flexible range of internet packages. By focusing on regional strengths rather than attempting to compete nationally, Uniserve ensures that it can deliver on service promises where it matters most. The company’s simple billing practices, honest advertising, and easy cancellation policy further cement its reputation as a customer-first ISP.
For residents of BC and parts of Alberta seeking a reliable, affordable alternative to the major telecom providers, Uniserve Communications remains a solid and trusted choice.