About Kingston Online Services Internet
Kingston Online Services (KOS), established in 1993, is a locally operated ISP dedicated to delivering internet access to Kingston and the surrounding rural areas of Eastern Ontario. Offering DSL and fixed wireless broadband, KOS focuses on delivering connectivity to both residential and business users, with a reputation for reliable service and responsive customer support.
Coverage Area and Availability
KOS primarily serves the Kingston region and nearby communities including Gananoque, South Frontenac, Inverary, and more. While urban customers benefit from DSL internet delivered over existing phone lines, rural users are served through fixed wireless towers strategically placed throughout Eastern Ontario. This hybrid model allows Kingston Online Services to bridge the digital divide and bring connectivity to customers who might otherwise have limited access.
Urban DSL Coverage
The DSL service is widely available in Kingston proper, offering download speeds ranging from 6 Mbps to 15 Mbps, depending on distance from the nearest phone exchange. Customers living in well-connected neighborhoods typically enjoy stable connections with unlimited usage options.
Rural Wireless Coverage
For those outside the city limits, KOS offers fixed wireless internet plans. These connections rely on a line-of-sight link between a rooftop antenna and the nearest KOS tower. Coverage includes Inverary, Seeleys Bay, Verona, Harrowsmith, and other rural regions. Speeds can vary depending on terrain and distance, but this solution is a welcome alternative where DSL and cable are unavailable.
Installation and Setup
KOS provides professional installation for both DSL and wireless connections. For DSL users, setup involves configuring a modem at the customer’s premises. For wireless customers, the process includes mounting an antenna, aligning it to the nearest tower, and running a cable to an indoor wireless router or modem. Installation charges may apply, especially for new wireless connections, and the service team ensures proper signal strength before activation.
Modem and Equipment Rental
Customers can choose to rent or purchase modems and routers directly from KOS. For DSL service, compatible ADSL2+ or VDSL modems are supported. For wireless internet, KOS provides a complete kit, including the outdoor antenna and indoor wireless router. Bringing your own equipment is permitted, but compatibility must be verified with the provider. Rental fees vary by equipment type but generally range from $5 to $10 per month.
Internet Speeds and Plan Options
Internet speeds with Kingston Online Services are influenced by the type of connection and geographic location. DSL plans typically offer speeds between 6 Mbps and 15 Mbps, suitable for general web browsing, streaming, and light gaming. For rural wireless customers, speeds can range from 5 Mbps up to 25 Mbps in ideal conditions. These plans are often accompanied by data caps in the more remote regions, but unlimited usage is available in most urban settings.
Customers can select from a variety of plan options tailored to their usage needs, whether they are looking for budget-friendly basic browsing packages or higher-tier options for video streaming and remote work. All plans include local technical support, no surprise fees, and flexible monthly billing with no long-term contracts.
Final Thoughts on Kingston Online Services
Kingston Online Services continues to be a dependable ISP for residents in Kingston and Eastern Ontario. Their dedication to local support, transparent pricing, and rural internet expansion has made them a community favorite. Although they do not currently offer cable or fiber-optic services, their DSL and fixed wireless options fill a critical need, especially in underserved regions. For customers looking for a local alternative to national providers, KOS delivers trustworthy service with a personal touch.