CityWide Communications Internet Services Overview
CityWide Communications has carved out a niche in Canada’s competitive ISP market by providing low-cost, high-reliability internet, TV, and phone services. Founded in Halifax, Nova Scotia, CityWide has grown steadily by focusing on transparent billing, local customer service, and reliable network partnerships. Unlike many of the big telecom players, CityWide avoids locking users into lengthy contracts or hiding extra fees in fine print. Instead, it emphasizes clear pricing and service flexibility—qualities that matter most to Canadians seeking affordable connectivity.
Coverage Area
CityWide’s services are primarily available throughout Atlantic Canada, including Nova Scotia, New Brunswick, and Prince Edward Island. In recent years, they have expanded their coverage into major parts of Ontario and Quebec. Their availability may vary depending on local infrastructure (DSL or Cable), so customers should always verify availability using their postal code. While they are still growing their footprint, CityWide remains a strong competitor in the regions it serves.
Installation and Setup
CityWide provides a seamless installation experience. In most cases, customers can choose between self-installation using pre-configured modem kits or technician-assisted installation, especially for cable internet services. The self-installation option is a great benefit for tech-savvy users, eliminating the need for scheduled visits and allowing customers to get online quickly. Modem kits are shipped to your home, with detailed instructions and customer support available if needed.
Modem and Router Rental
Customers can either rent a modem/router combo directly from CityWide or use their own equipment. Rental fees are clearly outlined on the company’s website and are typically modest compared to other ISPs. For tech-oriented users, CityWide also provides a list of approved third-party modems to ensure compatibility. This flexibility is ideal for households that already own reliable networking gear and want to avoid monthly rental costs.
Internet Speeds and Plan Options
CityWide offers both DSL and cable internet options, with download speeds ranging from 10 Mbps to 200+ Mbps depending on the service area. DSL internet is generally available in rural regions and smaller communities, while cable internet offers faster speeds for those in urban areas. All plans feature unlimited data usage, ensuring peace of mind for heavy streamers, remote workers, and gamers. Here is an overview of typical speed tiers:
- Basic DSL: 10 Mbps download / 1 Mbps upload
- Mid-Tier DSL: 25 Mbps download / 5 Mbps upload
- Cable 30: 30 Mbps download / 5 Mbps upload
- Cable 100: 100 Mbps download / 10 Mbps upload
- Cable 200: 200 Mbps download / 20 Mbps upload
All plans come with unlimited data and no contracts, giving users the freedom to adjust or cancel services as their needs change.
Home Phone and TV Bundles
CityWide also offers affordable home phone packages with unlimited North American calling, voicemail, caller ID, and other calling features. The VoIP-based home phone service is easy to install and operates over your existing internet connection. Customers can also add streaming TV packages featuring live local and national channels, sports, entertainment, and specialty content. While the TV selection may not be as extensive as larger providers, the bundled pricing makes it an appealing option for budget-conscious households.
Why CityWide Is a Trusted Independent ISP
CityWide Communications has grown largely by word of mouth, thanks to its commitment to customer satisfaction, cost transparency, and quality service. It offers an excellent alternative to Canadians who are fed up with inflated prices, unnecessary bundles, and poor customer support. Their ability to offer unlimited plans with no contracts and flexible installation options makes them a great fit for students, renters, seniors, and anyone who values flexibility and affordability.
With increasing demand for honest internet providers in Canada, CityWide continues to invest in network improvements, expand its regional coverage, and maintain strong relationships with local communities. Whether you live in Halifax, Ottawa, or a smaller rural town, CityWide is worth considering when comparing independent internet providers in your area.
