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Diallog Telecommunications

Diallog Telecommunications Internet Plans and Pricing

Enjoy affordable high-speed Internet plans with Diallog Telecommunications. Based in Toronto, Diallog has been providing a full suite of telecom services to Canadian residences and business customers across Canada for over 20 years. Whether you’re gaming, surfing, streaming or socializing, we’ve got an unlimited internet plan to suit your needs. Now, our home plans include use of a supplied modem. No need to rent or purchase–and enjoy a lower monthly rate. Our plans are fast enough to support multiple devices in your home.
Overview of Diallog Telecommunications Internet Services
Top Diallog Telecommunications Internet Plan
1000 Mbps cable
$45.00 View Offer
Fastest Diallog Telecommunications internet Plan
1000 Mbps cable
$45.00 View Offer
Cheapest Diallog Telecommunications internet Plan
6 Mbpsdsl
$15.00 View Offer
Latest Diallog Telecommunications Internet offer
6-1000 Mbps
$15.00 - $45.00 View Offer

Benefits of Choosing Diallog Telecommunications Internet Plans

Diallog offers both cable and DSL internet plans in Ontario and Quebec, with all plans including a free Wi-Fi router. The cheapest plan starts at $15.00 and provides a download speed of 6 Mbps. Their fastest plan costs $45.00 and offers a download speed of 1000 Mbps. Diallog frequently offers a 50% discount for the first three months, as well as other benefits like free installation for DSL, 50% off installation for cable, and additional discounts when bundled with phone services. Be sure to visit our site for the latest deals. If you're not sure which plan is right for you, Stackup's widget can help you find the perfect match. With just a few steps, you can be online and enjoying high-speed internet. Diallog provides several ways to contact their team: by phone, online chat, or through a contact form.

Diallog Telecommunications Internet Plans and Pricing

Plan NameSpeedMonthly UsageMonthly PriceFor 2 years
Diallog Basic DSL 6 Mbps6/1 (DSL)Unlimited$15.00 $30.00$719Visit Website
Diallog Cable Basic 15/2 Mbps15/2 (Cable)Unlimited$17.50 $35.00$832Visit Website
Diallog Starter DSL 15/10 Mbps15/10 (DSL)Unlimited$20.00 $40.00$900Visit Website
Diallog Starter DSL 15/1 Mbps15/1 (DSL)Unlimited$20.00 $40.00$900Visit Website
Diallog Plus DSL 25/10 Mbps25/10 (DSL)Unlimited$21.25 $42.50$956Visit Website
Diallog Cable Starter 40/10 Mbps40/10 (Cable)Unlimited$22.50 $45.00$1,057Visit Website
Diallog Ultimate DSL 50/10 Mbps50/10 (DSL)Unlimited$22.50 $45.00$1,013Visit Website
Diallog Cable Plus 60/10 Mbps60/10 (Cable)Unlimited$27.50 $55.00$1,282Visit Website
Diallog Plus 100/30 Mbps100/30 (Cable)Unlimited$27.50 $55.00$1,282Visit Website
Diallog Cable Ultimate 120/10 Mbps120/10 (Cable)Unlimited$35.00 $70.00$1,619Visit Website
Diallog Extreme 500/30 Mbps500/30 (Cable)Unlimited$40.00 $80.00$1,844Visit Website
Diallog Gigabit 1000/50 Mbps1000/50 (Cable)Unlimited$45.00 $90.00$2,069Visit Website
Diallog Cable Extreme 360/30 Mbps360/30 (Cable)Unlimited$45.00 $90.00$2,069Visit Website

What We Like

Diallog, formerly known as Eurotel, has undergone a remarkable transformation since its inception in 1998. What started as a long-distance service provider to Toronto communities has now evolved into a full-service telecommunications company serving residential and business customers across Canada.

The name “Diallog” perfectly embodies their commitment to communication and connecting people through technology. They prioritize listening to their customers and understanding their unique needs, which drives their mission to continually improve as a telecommunications company.

One of the standout qualities of Diallog is their premium partnership with Canada’s Tier 1 providers such as Bell, Rogers, Telus, and Allstream. By leveraging the world-class networks of these industry leaders, Diallog combines their infrastructure with their own best-in-class billing technology and customer service solutions. This strategic collaboration allows Diallog to deliver an exceptional telecom experience to their customers.

Pros & Cons

  1. Excellent Call Quality
  2. Strong Customer Service
  3. Innovative Solutions
  4. Competitive Pricing
  1. Limited Coverage Area
  2. Limited Service Offerings
  3. Relatively Small Market Presence

About Diallog Telecommunications Internet Services

Diallog Telecommunications has been providing reliable internet and telecom solutions to Canadians since 1998. With a strong focus on customer satisfaction, Diallog offers a no-frills, transparent approach to residential and business internet. Their core services include DSL and FTTN internet connections that are designed to be budget-friendly, reliable, and easy to manage. Diallog prides itself on delivering internet without gimmicks or deceptive promotional pricing. This makes them an ideal provider for users who value consistency and clarity in their internet bills.

Coverage Area

Diallog primarily serves customers in Ontario and Quebec. As their internet service is based on DSL and FTTN infrastructure, availability depends on local telephone line access and proximity to the central office. While they do not yet offer cable or fibre-optic services, their existing network covers most urban and suburban areas within these provinces. Rural service may be limited, so customers are encouraged to check availability via Diallog’s website or customer support team. Their business services may also be available nationwide, depending on location and infrastructure.

Installation Process

The installation process for Diallog internet is straightforward. Once you sign up, a technician visit may be required depending on the type of connection—particularly for DSL setups. Customers should ensure they have an active or installable phone jack for DSL services. The installation is usually completed within 5 to 10 business days. Diallog maintains clear communication throughout the process, providing updates on technician schedules and equipment delivery. There are no hidden fees—installation charges and one-time activation fees are disclosed upfront.

Modem and Router Options

Diallog gives customers flexibility when it comes to modems and routers. You may rent a modem from Diallog at a modest monthly cost, or purchase one directly from them. Alternatively, you can use your own compatible modem/router combo if it supports DSL or FTTN protocols. Their support team can provide you with a list of approved models. Using your own device may help reduce ongoing monthly costs, though Diallog’s supplied equipment comes pre-configured for plug-and-play use.

Internet Speeds and Plans

Diallog offers a range of DSL and FTTN speed tiers to suit different household needs. Speeds typically range from 6 Mbps for basic browsing to 50 Mbps or higher for more intensive streaming and work-from-home usage. Because they use Bell’s underlying network infrastructure, performance is generally reliable and consistent in most serviced areas. All internet plans come with unlimited data, making Diallog a strong contender for streamers, gamers, and remote workers who want to avoid data caps.

Unlike larger ISPs, Diallog avoids promotional pricing that escalates after the first year. What you see is what you pay. Customers appreciate the long-term value and predictability of pricing, as well as the absence of upselling pressure during signup or billing.

Customer Experience and Support

Diallog’s biggest differentiator is its customer support. The company is Canadian-owned and operated, with a Toronto-based support team that is available during business hours. They focus on resolving issues efficiently and honestly. Customers regularly report positive interactions with support agents who are knowledgeable and responsive. Whether you need help setting up your modem or troubleshooting a slow connection, Diallog’s support team is ready to help without the long wait times associated with larger telecoms.

Business Internet Services

In addition to residential offerings, Diallog provides robust business internet services. These include dedicated internet access, business VoIP services, managed routers, and private network solutions. For small businesses and offices, Diallog can build customized packages that meet bandwidth, uptime, and performance requirements. They also offer business-grade customer support with dedicated account managers to ensure service continuity and scalability as your business grows.

Final Thoughts

Diallog Telecommunications is a top choice for internet users in Ontario and Quebec who prefer transparency, unlimited usage, and exceptional customer support. Though the company does not offer cable or fiber options, its DSL and FTTN internet services remain reliable and cost-effective for most everyday users. With no contracts, unlimited data, and a solid reputation for customer satisfaction, Diallog delivers value in a market where honesty and simplicity are often hard to find.

Cities Covered By Diallog Telecommunications

Diallog Telecommunications offers internet plans that cover Ontario, Quebec, whether you reside in a bustling city or a remote rural area, making Diallog Telecommunications internet accessible to a wide range of locations.

Diallog Telecommunications Speed Test

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Diallog Telecommunications Speed Test

Diallog Telecommunications Internet Reviews, Share Your Experience

Love your Diallog Telecommunications Internet? Tell us about it! Leave a review and help others choose the best plan.
Evan

low prices

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The price is affordable, and save a lot after switching to Dialog. Their support team responds quickly to issues, and their technicians are knowledgeable, helpful, and have strong communication skills.

Common FAQ

  • What internet plans does Diallog Telecommunication offer in Canada?
    Diallog Telecommunication offers a variety of internet plans, including cable, DSL, and fibre options, with different speed and data allowances to suit various needs. Check their official website for the most current plans and pricing.
  • How much does Diallog Telecommunication Internet cost?
    Diallog Telecommunication Internet plan prices vary based on the speed and data included. Monthly costs typically range from $30 to $100. Visit the Diallog website or contact customer service for specific pricing.
  • What is Diallog Telecommunication's unlimited internet plan?
    Diallog Telecommunication offers unlimited internet plans that allow you to use as much data as you need without worrying about overage charges. These plans are ideal for heavy internet users.
  • Can I bundle Diallog Telecommunication Internet with other services?
    Yes, Diallog Telecommunication offers bundle deals where you can combine internet, TV, and home phone services for additional savings. Check their website for bundle options.
  • What is the coverage area for Diallog Telecommunication Internet in Canada?
    Diallog Telecommunication Internet services are available across many regions in Canada, including major cities and rural areas. You can check service availability on the Diallog website.
  • How do I switch to Diallog Telecommunication Internet from another provider?
    Switching to Diallog Telecommunication Internet is straightforward. Contact Diallog customer service to initiate the switch, and they will guide you through the process, including porting your current services.
  • Does Diallog Telecommunication offer Wi-Fi extenders for better coverage?
    Yes, Diallog Telecommunication provides Wi-Fi extenders to improve coverage throughout your home, ensuring strong and reliable connectivity in every room.
  • Are there any promotions or deals on Diallog Telecommunication Internet plans?
    Diallog Telecommunication frequently offers promotions and deals on their internet plans, including discounted rates and bonus features. Check their website regularly for the latest offers.
  • How can I contact Diallog Telecommunication customer service for support with my internet plan?
    You can reach Diallog Telecommunication customer service via their toll-free number, live chat on their website, or by emailing their support team. Customer service is available to assist with any inquiries or issues.
  • Can I use my own modem and router with Diallog Telecommunication Internet?
    Yes, Diallog Telecommunication allows customers to use their own modem and router, provided they are compatible with Diallog's network. Check their website for a list of approved devices.
  • What is Diallog Telecommunication's policy on data overage charges?
    For plans that are not unlimited, Diallog Telecommunication charges for data overage based on the specific terms of your plan. Check your plan details for specific overage rates.
  • Does Diallog Telecommunication offer internet security features?
    Yes, Diallog Telecommunication provides internet security features such as antivirus protection and parental controls through their internet packages.
  • How do I pay my Diallog Telecommunication Internet bill?
    You can pay your Diallog Telecommunication Internet bill online through their website, via the MyAccount portal, by phone, or by setting up automatic payments.
  • Can I upgrade my Diallog Telecommunication Internet plan if I need more speed or data?
    Yes, you can upgrade your Diallog Telecommunication Internet plan at any time. Contact Diallog customer service or visit their website to explore available upgrade options.
  • What happens if I experience an internet outage with Diallog Telecommunication?
    If you experience an internet outage, contact Diallog Telecommunication customer service for assistance. They offer troubleshooting support and can help resolve any issues you may encounter.
  • Does Diallog Telecommunication offer any special plans for seniors?
    Diallog Telecommunication does not specifically offer senior plans, but they have affordable options that may suit seniors' needs. Check their website for available plans.
  • How can I cancel my Diallog Telecommunication Internet service?
    To cancel your Diallog Telecommunication Internet service, contact Diallog customer service. They will guide you through the cancellation process and any applicable terms or fees.
  • Does Diallog Telecommunication have a mobile app for managing my account?
    Diallog Telecommunication does not have a dedicated mobile app, but you can manage your account through the MyAccount portal on their website.
  • Can I get Diallog Telecommunication Internet without a contract?
    Yes, Diallog Telecommunication offers contract-free internet plans, allowing you to enjoy their services without a long-term commitment.
  • What should I do if I have issues with my Diallog Telecommunication Internet service?
    If you encounter issues with your Diallog Telecommunication Internet service, contact Diallog customer service for assistance. They offer troubleshooting support and can help resolve any problems you may experience.

Diallog Telecommunications Internet Reviews

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