About Auracom Internet
Auracom Internet is a Canadian-owned independent Internet service provider that has been serving customers since 1995. Headquartered in British Columbia, Auracom has earned a reputation as one of the country’s longest-running ISPs by focusing on reliability, affordability, and personalized service. Over the years, the company has built a loyal customer base in both suburban and rural areas where larger telecom providers often overlook smaller communities. Auracom’s mission is to provide straightforward connectivity solutions without the unnecessary complexity or aggressive bundling practices common among national carriers. By concentrating on simplicity and stability, Auracom has maintained steady growth and a positive reputation for nearly three decades.
Installation and Setup
Getting started with Auracom Internet is designed to be a simple and stress-free process. The provider offers professional installation where technicians ensure the connection is optimized for the customer’s location. For those comfortable with technology, self-installation options may also be available, allowing users to get online quickly with provided setup instructions. The company emphasizes reliability in its setup process, ensuring that connections are configured properly from the start, which minimizes downtime and reduces the need for ongoing troubleshooting. Customers often highlight the smooth transition to Auracom Internet as one of the advantages of working with a smaller, customer-focused ISP.
Modems and Routers
Auracom provides customers with the option to rent modems and routers directly from the company, offering equipment that is tested and compatible with their network. This ensures that customers can achieve optimal speeds and connectivity throughout their homes. For users who prefer to use their own devices, Auracom typically allows compatible third-party equipment, giving flexibility to those who already own high-performance routers. Having access to company-supported hardware, combined with the freedom to bring your own, makes Auracom’s equipment policies adaptable to different customer needs.
Internet Speeds and Performance
Auracom Internet offers a range of speed tiers designed to meet the requirements of various households and small businesses. Entry-level options provide affordable access for basic browsing and email, while higher-speed tiers are available for customers who stream high-definition content, work from home, or operate multiple devices at once. The company’s focus on reliability means that users can expect consistent performance with minimal interruptions. Unlike larger ISPs that may prioritize certain types of traffic, Auracom’s smaller scale often translates into dependable service without complicated restrictions. For customers in rural or underserved communities, this consistency makes Auracom a valuable option.
Customer Feedback and Reviews
Reviews of Auracom Internet often mention the provider’s responsive support team and the personalized approach that comes with working with a smaller ISP. Customers appreciate the straightforward billing and the absence of hidden fees. While Auracom may not offer the nationwide reach or ultra-high gigabit speeds of Canada’s biggest providers, many users see its stability and customer-first approach as more valuable. For households that want reliable internet without dealing with long call wait times or complex service bundles, Auracom stands out as a strong choice.
In comparison to major ISPs, Auracom positions itself as a simpler, community-oriented provider that prioritizes stable connections and honest service over flashy promotions. While larger providers often dominate urban centers with extensive fiber rollouts, Auracom continues to support suburban and rural customers who may have fewer reliable choices. This positioning has made Auracom Internet Plans a trusted option for those seeking consistency, fair pricing, and attentive support in a market often criticized for lack of competition.