About oxio Internet
oxio is a modern Canadian internet provider based in Quebec City, built on transparency and simplicity. Founded with the goal of challenging traditional ISPs, it focuses on flat-rate pricing, unlimited data, and a fully digital customer experience. Unlike many incumbents, oxio avoids contracts, surprise charges, and forced bundles, making it a preferred choice for tech-savvy Canadians who want straightforward service. By leveraging existing infrastructure from providers such as Bell, Videotron, Rogers, and Shaw, oxio delivers reliable connectivity while offering a different approach to billing and customer care.
oxio Coverage and Technology
oxio serves multiple provinces with its strongest presence in Quebec and Ontario, while also expanding in Alberta, British Columbia, and Manitoba. In Quebec, coverage extends to Montreal, Quebec City, Laval, and Gatineau. In Ontario, major hubs like Toronto, Ottawa, Hamilton, and London are included. Service is provided through wholesale agreements, allowing oxio to offer cable and DSL connections in both urban and suburban areas. Rural access remains more limited but continues to grow as infrastructure expands.
Urban and Suburban Reach
oxio is best suited for higher-density neighborhoods and suburban regions where incumbent networks are already in place. By reselling last-mile access, oxio ensures customers in these areas receive speeds equivalent to larger ISPs but with simpler pricing and no hidden restrictions.
Installation and Equipment
One of oxio’s defining features is its digital-first signup and setup. Customers receive a pre-configured modem by courier, which supports easy self-installation. The plug-and-play process allows most users to be online within two to five business days. For homes requiring technician activation, oxio coordinates directly with the underlying provider to minimize delays. Real-time updates and online support are provided throughout the process.
Modems and Routers
oxio includes modem-router combos in the monthly service fee, eliminating separate rental charges. Devices are optimized for the network, support dual-band Wi-Fi, and are capable of handling high-speed connections. Customers who prefer personal routers or mesh systems can set them up in bridge mode, with oxio offering guidance for compatibility. Equipment is returned with a prepaid process if service is cancelled, reinforcing the company’s emphasis on simplicity and fairness.
Customer Experience and Comparisons
oxio Internet Reviews consistently highlight transparent pricing, responsive support, and the ease of setup as major strengths. Customers often describe billing as clear and predictable, without the rate hikes or complex contracts common with larger ISPs. Compared to Bell, Rogers, and Videotron, oxio delivers similar speeds over the same infrastructure but distinguishes itself with flat monthly pricing and no long-term commitments. When compared to other independent ISPs like TekSavvy or Start.ca, oxio places more emphasis on digital tools and automation, giving it an edge for customers who value convenience and self-service. For households and small businesses seeking affordable and contract-free internet, oxio has become a trusted alternative in Canada’s telecom market.