About Fizz Internet Services
Fizz is a Canadian mobile and internet provider that serves customers in Quebec and the Ottawa region. Founded in 2018 as a subsidiary of Videotron, Fizz quickly gained attention with its fully digital, self-serve model. Customers manage their accounts, payments, and support through an online portal instead of relying on traditional call centers. This approach helps keep costs low and makes Fizz Internet a popular choice for people who want transparency and flexibility. With Videotron’s infrastructure powering its services, Fizz delivers dependable connections while standing out as a modern alternative to conventional telecom providers.
What to Expect from Installation and Setup
Fizz designed its installation process to be simple and fast. Customers order their internet plan online and usually receive a self-installation kit that includes a modem and instructions. In most cases, users can get connected within minutes without scheduling a technician. For homes that need extra work on infrastructure, professional installation remains available. The focus on plug-and-play activation gives tech-savvy households more control while reducing wait times.
Modems and Routers
Fizz supplies modems that often come with integrated Wi-Fi. This eliminates the need for a separate router, although customers who want advanced network management can use their own. The included equipment handles streaming, browsing, and multi-device use effectively. Configuration and updates are controlled through the online portal, giving customers quick access to network settings without having to call for assistance.
Where Fizz Internet is Available
Fizz Internet covers Quebec and parts of Ontario, with strong service in cities such as Montreal, Quebec City, Sherbrooke, Gatineau, and Ottawa. The company relies on Videotron’s established cable and fiber network, which ensures fast and stable speeds across urban and suburban areas. While Fizz does not reach all rural regions, it remains one of the most competitive choices for households within its service zones. Customers in coverage areas benefit from consistent connections and unlimited data that support heavy streaming, online classes, remote work, and gaming.
Speed and Reliability
Fizz Internet plans come with different speed tiers designed for everything from casual browsing to high-definition streaming and multiplayer gaming. With unlimited data included in every plan, customers never worry about overage charges. Reliability is one of the company’s strong points, as it leverages Videotron’s infrastructure to deliver stable bandwidth. This makes Fizz Internet suitable for homes with multiple connected devices and high data demands.
How Fizz Stacks Up Against Other Providers
Fizz positions itself differently than national ISPs like Bell, Rogers, or Telus. Instead of promoting bundles with TV and phone, Fizz keeps its focus on internet and mobile. The company operates with lower overhead, which translates to competitive pricing. Its digital-first model appeals especially to younger users, students, and renters who prefer a self-managed service without hidden fees. Customer reviews often highlight its affordability, unlimited data, and dependable performance. Some note that online-only support feels less personal than traditional call centers, but for most users, the trade-off is worth the savings and convenience. Within its coverage area, Fizz continues to stand out as a flexible and forward-thinking internet provider.