About CSUR Internet
CSUR, also known as Coopérative de solidarité en services urbains et ruraux, is a telecommunications cooperative operating in Quebec. Founded in 2006, CSUR was established by local citizens who sought better and more affordable internet access for their rural communities. As a cooperative, CSUR functions with a people-first mentality. Rather than focusing on profit margins, it emphasizes accessibility, transparency, and community reinvestment. Today, CSUR delivers fiber-optic and fixed wireless internet services to homes and small businesses across rural and semi-rural Quebec, particularly in the Vaudreuil-Soulanges region and its surroundings.
Internet Plans and Speeds
CSUR provides multiple internet plans designed to suit a variety of user needs. Its entry-level plans offer dependable speeds for browsing and email, while premium fiber plans cater to users who stream high-definition video, play online games, or work from home. Internet speeds vary depending on infrastructure, but fiber connections can reach up to 250 Mbps in supported areas. All plans include unlimited data, so customers never need to worry about usage caps or throttling.
Technology Used
CSUR leverages two core technologies to reach its customers: fiber-optic broadband and fixed wireless internet. Fiber is deployed in regions where the cooperative has invested in underground infrastructure, delivering faster, more stable connections. In more remote or geographically challenging areas, CSUR uses point-to-point fixed wireless to ensure connectivity. This hybrid model allows them to extend coverage across large territories while maintaining reliability and speed.
Customer Service and Cooperative Values
Customer satisfaction is a priority at CSUR. As a cooperative, every member has a voice, and the team works collaboratively with the community to address concerns and improve services. Their support staff is known for being helpful, responsive, and rooted in the local culture. Since CSUR is governed by its members, any revenue generated is reinvested into expanding the network, maintaining infrastructure, or improving service delivery. This means that the service improves over time in direct response to customer needs and feedback.
Community Impact
CSUR’s impact extends beyond just internet connectivity. By reinvesting in local projects and initiatives, they help foster economic development and digital inclusion in regions that are often underserved. The cooperative actively participates in bridging the digital divide, helping local students, businesses, and families stay connected in an increasingly digital world. They have partnered with municipalities and other local organizations to expand broadband access through community-led initiatives.
Installation and Equipment
CSUR provides professional installation services, and customers also have the option to use their own routers and modems if compatible. For those opting for wireless connections, CSUR supplies external antennas and wireless receivers. Installation fees are reasonable, and often lower than those of commercial competitors. Once installed, users benefit from stable connections and consistent speeds, even in challenging terrain or rural locations.
Comparison with Other Providers
Compared to major telecom brands like Bell or Rogers, CSUR stands out in its dedication to local service, cooperative structure, and clear pricing. While national providers may offer slightly higher speeds in dense urban cores, CSUR offers unmatched value and customer support in rural zones. With no contracts, unlimited data, and affordable monthly rates, CSUR remains a top choice for rural internet in Quebec. Their community-first approach makes them ideal for those who value transparency and want to support local development.
Who Should Choose CSUR?
CSUR is best suited for rural or suburban residents in western Quebec looking for affordable and stable internet service. It is ideal for families who stream content, remote workers needing reliable video conferencing, and small businesses that rely on consistent internet access. The cooperative’s non-profit model also appeals to those who prefer ethical and community-driven service providers.
Conclusion
CSUR has carved out a unique position in the Quebec telecommunications market by combining affordability, performance, and community ethics. With a mission to serve, not profit, CSUR continues to invest in infrastructure upgrades and service expansion. If you live in western Quebec and want a local, transparent, and trustworthy internet provider, CSUR is an excellent choice. As a cooperative, they are more than a service provider—they are a partner in your community’s growth.
