About Access Communications
Access Communications is a community-owned cooperative that provides telecommunications services primarily within Saskatchewan. Established in the 1970s, the company has grown into one of the largest independent providers in the province, offering television, home phone, and internet services to thousands of households and businesses. What sets Access Communications apart is its cooperative structure, where profits are reinvested back into the community to improve infrastructure and local initiatives. This model has built a strong reputation for customer trust and loyalty, as subscribers know they are directly supporting the region they live in.
Access Communications Internet is recognized for its reliability, consistent service quality, and dedication to connecting communities across both urban and rural areas. By operating as a cooperative, the company prioritizes service improvements and affordability over shareholder profits, making it an attractive alternative to larger national carriers. Customers value the provider’s transparent approach, community contributions, and ongoing investments in technology that ensure Saskatchewan residents can stay connected in today’s digital age.
Installation and Setup
Access Communications makes the process of getting connected simple and convenient. New customers can schedule installation appointments that are typically completed by professional technicians who set up the necessary wiring, modems, and routers. For homes already wired with cable or fiber lines, installation can often be completed quickly with minimal disruption. The provider also offers detailed guidance to ensure that connections are optimized for Wi-Fi coverage and speed consistency throughout the home. Self-installation options may be available in certain areas, but professional setup is often recommended to ensure the highest quality performance.
Customer Support and Service
As a community-focused cooperative, Access Communications emphasizes local support. Customers have access to Saskatchewan-based call centres and service representatives who understand the unique needs of their communities. This localized support structure allows for faster resolution of technical issues and provides a more personal customer experience compared to large national ISPs.
Modem and Router Rentals
Access Communications provides modem and router equipment options to its customers, ensuring compatibility with its internet services. Most subscribers choose to rent this equipment directly from the provider, which includes regular updates, replacements, and technical support if issues arise. For those who prefer more control, customers may use their own compatible equipment, though Access advises using its rental hardware for guaranteed performance and easy troubleshooting. Renting equipment can be a cost-effective way to ensure seamless service, especially for households that prefer not to worry about hardware maintenance or upgrades.
Internet Speeds and Performance
Access Communications Internet plans are designed to suit a wide range of needs, from casual browsing to heavy data use. Options typically include multiple speed tiers that range from basic entry-level connections to higher-speed plans capable of supporting streaming, gaming, and work-from-home demands. The provider leverages a mix of cable and fiber-optic infrastructure in many regions, ensuring fast download speeds, reliable upload capacity, and consistent performance even during peak usage times. Customers frequently note in reviews that Access Internet delivers stable connections without the congestion issues that sometimes affect larger providers.
Rural and Remote Availability
One of Access Communications’ standout features is its commitment to rural communities. Many smaller towns and rural households across Saskatchewan have limited choices for internet, but Access has made targeted investments in extending connectivity beyond urban centres. By doing so, the company helps bridge the digital divide and ensures that rural residents can enjoy reliable internet service for education, business, and personal use. This community-first approach has strengthened Access’s reputation as more than just a provider, but also a partner in local development.
Comparisons and Customer Reviews
When compared to national carriers such as Bell, Telus, or Rogers, Access Communications Internet stands out for its cooperative structure and strong community involvement. While larger ISPs may offer slightly broader infrastructure, Access excels in delivering personal, localized service and transparent pricing. Customers appreciate not only the reliability of the internet service but also the knowledge that their subscription fees contribute to reinvestments in their own communities. Reviews of Access Communications often highlight responsive customer support, dependable performance, and a st
