Who is Xplore Internet and What Do They Provide?
Xplore, formerly known as Xplornet, is one of Canada’s leading rural internet providers, headquartered in Woodstock, New Brunswick. The company has been operating for decades with a mission to connect underserved communities across the country. Xplore focuses on delivering dependable internet access to small towns, remote communities, and rural households that are often overlooked by larger providers. By combining satellite, fixed wireless, and fibre technology, Xplore works to bridge the digital divide and bring modern connectivity to Canadians who live outside major cities. Its commitment to rural Canada has earned it recognition as the go-to provider for residents in regions where internet choice is limited.
The company has built its reputation around expanding availability, customer-first policies, and continually investing in infrastructure to keep pace with growing demand. Many customers choose Xplore because of its role in making rural internet access possible in areas where national carriers have no presence.
Where is Xplore Internet Available?
Xplore Internet is available in all provinces, with coverage stretching from the Maritimes to British Columbia, and extending into parts of the North. Its strongest presence is in rural and semi-rural communities where cable and fibre networks are less common. Service is widely available in Atlantic Canada, across Ontario’s cottage country, throughout the Prairies, and in smaller communities across Alberta and British Columbia. In Quebec, Xplore also serves rural regions outside of Montreal and Quebec City. By using both fixed wireless towers and satellite coverage, Xplore ensures that households in remote areas, farms, and northern towns can access the internet without relying on traditional wired networks.
How Does Installation and Setup Work?
The installation process depends on the type of service chosen. For fixed wireless connections, a technician typically mounts an antenna on the customer’s property to establish a direct signal to the nearest tower. For satellite service, professional installation is required to align the dish for optimal connectivity. In areas where fibre has been deployed, customers benefit from a standard installation process similar to other wired ISPs, involving in-home wiring and equipment setup. Reviews often highlight that Xplore’s technicians are knowledgeable and thorough, ensuring customers in rural locations understand how to operate and maintain their service. The company also provides clear guidance during the setup process to minimize downtime and get households online as quickly as possible.
What Technology Does Xplore Use for Internet Access?
Xplore relies on multiple technologies to serve different regions. Its network includes fixed wireless towers strategically located across the country, satellite internet for remote or hard-to-reach areas, and fibre-to-the-home deployments in select communities. This multi-technology approach allows Xplore to deliver internet service even in places where building traditional infrastructure is challenging. Customers in rural zones often appreciate the flexibility, as it ensures they can access the internet regardless of local geography or density. By combining these technologies, Xplore has positioned itself as a leader in rural connectivity across Canada.
What Equipment is Required?
Customers may receive different equipment depending on the service type. Fixed wireless setups involve an outdoor antenna and an indoor modem, while satellite internet requires a professionally installed dish and modem. Fibre customers are provided with a modem and Wi-Fi router for in-home coverage. Xplore also supports the use of mesh Wi-Fi systems for larger homes, ensuring seamless coverage throughout the property. Many customers value the convenience of rental equipment since it includes updates and technical support, while others choose to supplement with personal routers for advanced home networking.
How Does Xplore Compare to Other ISPs?
Compared to national providers like Bell, Rogers, or Telus, Xplore differentiates itself by focusing almost entirely on rural and underserved communities. Larger providers often prioritize urban markets, while Xplore’s investments are directed toward small towns, agricultural areas, and remote northern regions. Reviews of Xplore are mixed, with many customers appreciating the availability of unlimited data and the company’s efforts to expand rural fibre, while others note that performance can vary depending on the technology in use. Against other regional rural providers, Xplore has the advantage of a nationwide footprint and multiple service options, making it one of the few companies capable of reaching customers across nearly all of Canada. For those living outside city limits, Xplore remains one of the most accessible and reliable choices for home internet.
